29
Does SolMate® only supply devices on one power phase?
Physically, SolMate® feeds power into only one phase. However, your electricity meter balances
consumption across all three phases. Typically, household appliances are distributed across these
phases. If you have a large, constant consumer on a different phase, you can use the MySolMate
app to set a constant base load, ensuring that SolMate® always feeds in a corresponding amount
of power. This effectively bypasses the phase balancing issue!
How long are the cables, and can they be extended?
By default:
The cables from the panels to the storage unit are 5 meters long.
The cable from the storage unit to the socket is 2 meters long.
If the panel-to-storage cable is too short, feel free to contact us about extension options. If the
storage-to-socket cable is too short, you can simply use a regular extension cord from a hardware
store. However, we do not recommend extending the panel-to-storage cable beyond 10 meters,
as this can lead to power loss.
Can I extend SolMate®'s Wi-Fi range?
Yes, by connecting an external Wi-Fi adapter to SolMate®'s USB-C port. For a list of compatible
Wi-Fi adapters, please contact our support team.
To Next Page
Loading...