34 56-VOLT LITHIUM-ION ELECTRIC LAWN TRACTOR — TR4200E
PROBLEM CAUSE SOLUTION
There are grass or debris remaining
on the ground after mowing.
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The deck is set to cut too much grass
at once when the grass is tall.
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Begin with a high cutting height and reduce it until the
desired mowing result is attained. Grass over 152 mm
tall should be mowed twice, at successively lower cutting
heights.
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The grass is wet.
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Do not mow when the grass is wet. Wait until the grass
dries.
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The driving speed is high.
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Slow down the driving speed.
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The blade speed is low.
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Increase the blade speed gradually.
Short run time of the tractor with
included batteries.
◾
Lawn terrain, grass conditions,
cutting-height setting, driving speed,
blade speed, etc. will greatly affect the
running time.
◾
Raise the deck cutting height and slow down the blade
speed to reduce the cutting load.
The tractor is not tracking straight.
◾
The tire pressures for the left and right
wheels are different.
◾
Check and adjust the air pressure in both front rear
wheel tires, according to the recommendation in section
“SPECIFICATIONS” in this manual.
The parking-brake pedal cannot be
released from the parking-brake
position or is slow to spring back.
◾
The travel path of the parking-brake
pedal is clogged with debris.
◾
Check and remove the debris.
The tractor cannot be charged via
charging port with the tractor status
indicator shining solid red.
◾
The plug of the charger is not inserted
correctly into the charging port on the
tractor.
◾
Reconnect the charger plug to see whether the tractor
can be charged normally.
◾
There is no power in the wall outlets.
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No action is needed. Wait until the power recovers.
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Charger malfunction.
◾
Please contact EGO customer service centre and have the
charger inspected and/or repaired if needed by a qualified
service technician.
◾
The charger port on the tractor is
faulty.
◾
Please contact EGO customer service centre for repair.
The charging time via the tractor
charging port is too long.
◾
Using EGO Adapter ACA1000 for
charging requires long time.
◾
Use EGO charger CHV1600E for charging the electric lawn
tractor directly.
The batteries cannot be fully
charged via the tractor charging
port.
◾
Firmware bug of the tractor or the
battery pack or the charger failure.
◾
Reset the charger by unplugging the charger and waiting
for several minutes. Then reconnect the plug to the
power supply. If this does not solve the problem, call EGO
Customer Service Centre.
The tractor cannot be started after
cleaning.
◾
Improper cleaning, such as water
getting on the electric components,
LCD screen etc.
1. Follow the instructions in section “GENERAL
MAINTENANCE”to clean the tractor correctly.
2. If the tractor caught in rain accidentally, leave it to dry or
use compressed air to dry it.
The deck gets clogged fast.
◾
The deck was not properly cleaned
after previous use.
◾
Clean the tractor deck after each use, following the
section “Using wash port to clean the deck”.
The tractor easily loses traction
when climbing up on the slope.
◾
The tires of the rear wheels are worn.
◾
Seek local service to replace the wheel tires.
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Mowing on a steep slope.
◾
The tractor should not be used to mow slopes steeper
than required degrees.
When the tractor is stopped on a
slope with the parking-brake pedal
engaged, the tractor can roll down
the slope.
◾
The brake components are excessively
worn due to improper operation of the
tractor.
◾
Contact EGO customer service centre for repair.
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