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8. TROUBLESHOOTING
Servicing of the hotplates must only be done by an authorised service representative (see back of this booklet) and the
hotplate must not be modified. Power must be disconnected before any servicing or maintenance is conducted.
Abnormal conditions include:
! Excessively yellow or sooting flame type.
! Flame lifting off the burner ports.
! Flame lighting back into the burner (normally associated with a popping sound).
! Objectionable odour of the flames combustion products.
Should a faulty condition develop in the hotplate that is not described above, refer to the following table first for possible
causes and remedies prior to contacting an authorised service representative. Servicing beyond the remedies listed shall
only be undertaken by an authorised service representative.
No spark when gas
control knob depressed.
Check plugged in and switched on.
Check mains circuit breaker.
Call authorised representative.
Burner not aligned properly.
Remove and re-fit burner.
Burner not lighting when
spark ignition working.
Check gas supply valve on.
Burner not aligned properly.
Remove and re-fit burner.
Remove, clean and replace burner.
Burner goes out when
control knob released.
Flame safeguard not activated.
Re-light, allow more time for flame
safeguard to activate.
Flame safeguard faulty connection or
broken.
Call authorised representative.
Uneven flame pattern or
slight flame lifting.
Remove, clean and replace burner.
At minimum flame setting
the flame is too high.
Turndown control setting incorrect.
Call authorised representative.
Small flame on High
setting.
Call authorised representative.
Call authorised representative.
Incorrect injector fitted.
Call authorised representative.
Blocked injector or gas supply tube.
Call authorised representative.
Refer to operating instructions utensil
choice.
Flame too high on High
setting.
Call authorised representative.
Incorrect injector fitted.
Call authorised representative.
Refer to operating instructions utensil
choice.
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