In case you need assistance or wish to order spare parts or a new
mounting mechanism, please contact:
https://www.ekwb.com/customer-support/
For spare parts orders, refer to the page with “ TECHNICAL
SPECIFICATIONS AND UPGRADE KIT PARTS” where you can find
the EAN number of each part you might need.
Include the EAN number with quantity in your request. Mounting
Mechanism EAN can be found under “BOX CONTENTS”
Thermal pads are readily available in the EK shop
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