Troubleshooting
User Manual Biosen C_line Clinic / GP+
Explanation and rectification
Calibration value
sensor1(2) too low
Standard micro test tube is empty
Exchange standard micro test tube
Incorrect or unsuitable standard
Use a new original standard micro test tube, if possible
from new packaging
Chip sensor defect or too old
Change chip sensor
Leaky flow system. Exchanger, sample cannula or pump
tube worn out or defect
Control flow system, change exchanger, sample cannula
or pump tube if required
Calibration value
sensor1(2) too high
Incorrect or unsuitable standard
Use a new original standard micro test tube, if possible
from new packaging
Chip sensor defect or too old
Change chip sensor
Calibration value
sensor1(2) instable
Incorrect or unsuitable standard
Use a new original standard micro test tube, if possible
from new packaging
Leaky flow system. Exchanger, sample cannula or pump
tube worn out or defect
Control flow system, change exchanger, sample cannula
or pump tube if required
System solution unsuitable
refill fresh system solution
Chip sensor defect or too old
Change chip sensor
No chip sensor equipped in device with one measuring
channel.
Insert chip sensor
No chip sensors or only one chip sensor equipped in device
with two measuring channels
Insert second chip sensor or dummy sensor.
refill fresh system solution
Pump error, pump is
blocked
The tube is not inserted correctly
Examine the position of the tube
Pump defect
Service required
Tray error, tray is
blocked
The tray has been blocked and was unable to reach its
position.
Remove the cause and confirm error with ok
The device tries to remove the error and if it manages goes
into readiness to measure. If the attempt is not successful,
the device returns to the error message.