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The screen is in black and white or displaying strange colours.
Check the input mode or cable connection.
1. Go to to choose the connected input.
- You may get a black and white screen if you have connected to the
COMPONENT IN but selected the AV.
2. Go to and choose Component.
When you are connecting to the AV IN or COMPONENT IN, check to
ensure each cable is matched with the corresponding colour connection.
- For component cables, make sure the video (red) cable and audio (red)
cable are connected properly.
- AV IN/COMPONENT IN ports are available in certain models only.
ULTRA HD video does not display.
With some HDMI cables, signals may not be received.
- Change the settings of the connected device to the supported signal.
TROUBLESHOOTING (Cont.)
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