Ekopower EkoHeat 2500 User Manual (English)

Other manuals for Ekopower EkoHeat 2500

Questions and Answers:

James NicholsonAug 9, 2025

What to do if the red alert is flashing on my Ekopower EkoHeat 2500?

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Joshua BakerAug 9, 2025
If the red alert is flashing on your Ekopower Boiler, it might be because a sensor is connected to the controller in the settings but not physically present. To resolve this, go to the menu, then 'fitters settings,' and then 'optional equipment.' Find the sensor that is marked as 'Yes' and change it to 'No.' If needed, unplug the boiler from the power socket and then turn it back on.

Richard YoungAug 18, 2025

How to fix 'Alert burnt out' on Ekopower Boiler?

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omcneilAug 18, 2025
If you receive an 'Alert burnt out' message on your Ekopower Boiler, several factors could be responsible. First, ensure that the pellet supply is correctly adjusted by weighing the pellets. Next, check if the photo sensor is dirty; clean it, and replace it if necessary, ensuring a minimum of 100 lux on the display during full operation. Also, verify that the minimum setting isn't too low, and increase it to 25-30 if needed. Finally, consider updating to the newest software version.

Fuel Type

Electric

Voltage

230 V

Frequency

50 Hz

Nominal Heat Output

2500 W

Thermostat

Yes, adjustable

Safety Features

Overheat protection