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HR2 CONFIGURATION
The following steps will configure the HR2 remote to communicate with the system controller via your
wireless network. Setup the remote(s) one at a time using the following procedure. For detailed
information about the HR2 wireless compatibility refer to the Wi-Fi Connections section later in this
document.
Notes:
ELAN has verified the HR2 performance with the ELAN HWRTR100 router/access point. We
strongly recommend that you use this device as the router/access point when using an HR2 in
your installation. Due to the quantity of wireless access points available on the market today and
their complexity ELAN tech support will not be able to provide support for connecting an HR2 to
any wireless access point or wireless router other than the HWRTR100.
You will need to have the wireless network SSID, encryption type and password, and a
predefined static IP address for each remote you are setting up. If you do not have this
information you will need to consult with the network administrator to get it.
If you have trouble getting your HR2 to connect to the wireless network refer to the Wi-Fi
Connections section below for tips and troubleshooting steps.
Conflicts have been reported with the Spectralink Series 3640 WiFi Telephone. Both the Remote
and the phone system use Port 2000. Using these 2 systems on the same port will result in the
Remote dropping from the network, hang/lockups in the Remote, and rapid discharge of the
remote’s battery.
1. Check the system tab, system in the Configurator to verify the system controller software version is
as indicated in this document header or newer.
2. Verify the HR2 firmware is as indicated in this document header or newer. If the firmware is not the
minimum from this document header then stop and contact ELAN tech support for details on
updating.
a. Power up the remote
b. Simultaneously press the –CLR button, the g! button, and the arrow button located directly
above the g! button to access the SETUP MENU.
c. Use the arrow buttons to navigate the menu to Code version then click OK to view the HR2
version information.
3. Use g!ConnectPro to connect to your system controller with the Configurator application.
4. Add the HR2 Com device on the interface tab as shown in the g! Configuration details table below.
NOTE: Only one COM device is required for a system even if you have multiple HR2 remotes.
5. Switch the HR2 remote off using the power switch located under the bottom endcap.
6. Connect the remote to your PC with the included USB-USB mini cable.
7. Switch on the remote power and let it boot up to the “Enter password” screen.
8. On the remote press digits 3526 then press ENTER. The remote’s screen should display “Correct”
and switch to “USB active”.
9. If a window pops up saying there are disk / file errors, click on the “Fix” or “Run Scan” button, then
close the window after it runs.
10. If any other window notifications or explorer windows open on your PC close them now.
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