The cooktop cannot be
turned on.
Make sure the cooktop is connected to the
power supply and it is switched on. Check
whether there is a power outage in your
area. If you’ve checked everything and
the problem persists, contact the service
center.
The touch controls are
unresponsive.
Unlock the controls. See section
‘Using your cooktop’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth bases.
See ‘Choosing the right cookware’.
See ‘Cleaning and maintenance’.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and does not
indicate a fault.
Built-in Dimension (W X D)
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