Eldes ESIM251 - 4 Appendix; Restoring Default Parameters; ELDES Configuration Tool Software; Technical Support

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4. Appendix
4.1 Restoring Default Parameters
To restore default parameters:
• disconnectpowersupplyandUSBconnector
• shortcircuit(connect)connectorsD1andD2
• connectpowersupplyfor5seconds
• disconnectpowersupply
• disconnectconnectorsD1andD2
4.2 “ELDES Conguration Tool“ Software
To con gure the system quicker and easier as well as use more system capabilities use conguration software “ELDES Congura-
tion Tool“ which can be downloaded from our website www.eldes.lt
Before connecting USB cable to the computer read “ELDES Conguration Tool“ user guide available in the program chapter HELP.
4.3 Technical Support
Indication Possible reason
Indicator is o or not blinking · noexternalpowersupply
· circuit not properly connected
· blown fuse
· no network signal
Indicator blinking several times per
second
· SIM card is not inserted
· PINcodehasn’tbeendisabled
· Sim card not active
System does not send any SMS
messages and/or does not ring
· SIM card account depleted
· incorrect SIM central number
· no network signal
· user number is not programmed
 (ordisabledaccessfromunknownnumbers)
Received SMS message “Incorrect
Format”
· incorrectsyntax
· extraspacesymbolleftinSMSmessage
No sound while listening to remote
microphone
· microphone not connected
· microphone connection incorrect
While listening to remote micropho-
ne outside noise heard
· Change the position of the microphone or its lead in
respect of system panel
Ifyourproblemcouldnotbexedbytheself-guideabove,pleasecontactyourdistributorormanufacturertechsupportbyemail
support@eldes.ltMoreuptodateinformationaboutyourdeviceandotherproductscanbefoundatthemanufacturer’swebsite
www.eldes.lt