Problem Possible cause Remedy
An acoustic signal
sounds and the hob de‐
activates.
An acoustic signal
sounds when the hob is
deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
The control panel be‐
comes hot to the touch.
The cookware is too large
or you put it too close to
the control panel.
Put large cookware on the
rear zones, if possible.
There is no sound when
you touch the panel sen‐
sor fields.
The sounds are deactiva‐
ted.
Activate the sounds. Refer to
"Daily use".
The indicator above the
symbol comes on.
Child Safety Device or
Lock operates.
Refer to "Daily use".
The control bar blinks. There is no cookware on
the zone or the zone is not
fully covered.
Put cookware on the zone so
that it fully covers the cook‐
ing zone.
The cookware is unsuita‐
ble.
Use cookware suitable for in‐
duction hobs. Refer to "Hints
and tips".
The diameter of the bottom
of the cookware is too
small for the zone.
Use cookware with correct
dimensions. Refer to "Tech‐
nical data".
The control bar for hood
blinks and the hood does
not start or turns off.
The fan may turn off by it‐
self in certain conditions,
e.g. when the room is not
properly ventilated.
Open the window (you may
need to install the window
switch, refer to "Hints and
Tips for the Hood"). Press
any symbol. The hood oper‐
ates again.
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