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BEFORE YOU CALL
Let us help you troubleshoot your concern! This section will help you with common issues. If you need us, visit our
website, chat with an agent, or call us. We may be able to help you avoid a service visit. If you do need service,
we can get that started for you!
Problem Cause / Solution
Entire appliance does not
operate
Appliance not connected. Make sure power cord is plugged properly into out-
let. Check your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local electric
company for service outage information.
Oven Problems
Problem Cause / Solution
Poor baking results. Many factors affect baking results. Use proper oven rack position. Center food
in the oven and space pans to allow air to circulate. Preheat the oven to the
set temperature before placing food in the oven. Try adjusting the recipe’s rec-
ommended temperature or baking time. If you feel the oven is too hot or too
cool adjust the oven temperature.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or oven
cavity. Wipe up excessive spills before starting the oven. If flames or excessive
smoke are present when using broil, see “Broil Recommendations” on page 23.
Oven smokes excessively when
broiling.
Incorrect setting. Follow the “Broil Recommendations” instructions on page 23.
Meat too close to the broil element or burner. Reposition the broil pan to pro-
vide proper clearance between the meat and broil element or burner. Remove
excess fat from meat. Cut remaining fatty edges to prevent curling, but do not
cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. To clear the error, press
the OFF key on the control panel. Once the error code is cleared, try the bake
or broil function. If the F or E code error repeats, turn off the power to appli-
ance, wait 5 minutes, and then repower the appliance. Set the clock with cor-
rect time of day. Try the bake or broil function again. If the fault recurs, press
the OFF key to clear.
Oven portion of appliance
does not operate.
The time of day is not set. The clock must be set in order to operate the oven.
See “Setting the Clock” on page 14.
Be sure the oven controls are set properly for the desired function. See “Set-
ting Oven Controls” starting on page 14 and review instructions for the desired
cooking function in this manual or see “Entire appliance does not operate.” in
this checklist.
Convection fan does not rotate. Oven door is open. The convection fan will turn off if the oven door is opened
when convection is active. Close the oven door.
On gas models, the convection fan will begin to rotate about 6 minutes into
the preheating process.
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ElectroluxAppliances.ca
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