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Electrolux EW1200i - Trouble Shooting Guide; Machine does not start; Machine does not fill; Machine fills then empties

Electrolux EW1200i
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Trouble shooting
Symptom
Possible causes
The machine does not start
-The door has not been closed.
-The plug is not properly inserted in the power socket.
-There is no supply at the socket.
-The main fuse or the fuse in the plug has blown.
-The selector dial is not correctly positioned.
-The ON/OFF button has not been depressed.
The machine does not fill
-Ensure the water taps are open.
-The filters in the inlet hoses are blocked.
-The inlet hoses may be squashed or kinked.
-The door has not been closed.
The machine fills then empties
immediately
-The end of the drain hose is too low.
-The end of the drain hose is submerged in water.
-There is no vent in the end of the drain hose.
The machine does not empty and/or
does not spin
-The drain hose may be squashed or kinked.
-The RINSE HOLD option has been selected.
-The drain filter may be blocked.
-The drain hose extension, if fitted, is not correct.
Follow the instructions for connecting to the waste.
-The drainage system pipes are blocked.
-The washload is unbalanced: redistribute the clothes
inside the drum to allow the machine to spin.
Unsatisfactory washing results
-Too little detergent or unsuitable detergent has been
used. An insufficient amount of detergent leaves the
laundry looking grey and causes lime scale to form.
-Stubborn stains have not been treated prior to
washing
-The correct wash programme has not been selected.
-Too much laundry has been placed in the drum.
The door will not open
-The programme is still running.
-The door lock has not yet released.
-There is water in tub.