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Something not working?
Problem Possible cause
• The machine does not start up:
• The door is not firmly closed.(Door not closed.
Please check)
• The machine is not plugged in or there is no power
at the socket.
• The main fuse has blown.
• The START/PAUSE button has not been depressed.
• The DELAY START option has been selected.
• The machine does not fill:
• The water tap is closed. (No incoming water.
Check tap & hose)
• The inlet hose is squashed or kinked. (No
incoming water. Check tap & hose)
• The filter in the inlet hose is blocked. (No incoming
water. Check tap & hose)
• The door is not properly closed. (Door not closed.
Please check)
• The machine fills then empties
immediately:
• The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage” section.
• The machine does not empty
and/or does not spin:
• The drain hose is squashed or kinked. (No drain.
Check drain hose /filter)
• The RINSE HOLD option , NIGHT CYCLE or
NO SPIN «O» has been selected.
• The drain pump is clogged. (No drain. Check
rain hose /filter)
• There is water on the floor:
• Too much detergent or unsuitable detergent
(creates too much foam) has been used.
• Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
• The drain hose is damaged.
• The drain pump cover has not been screwed in
after cleaning.
• The emergency emptying hose has not been
plugged after cleaning the pump.
• Unsatisfactory washing results:
• Too little detergent or unsuitable detergent has
been used.
• Stubborn stains have not been treated prior to
washing.
• The correct temperature was not selected.
• Excessive laundry load.
Problems which you can resolve yourself.
During machine operation it is possible that one of the following messages appears on the display:
Problem with the water supply ......“No incoming water. Check tap & hose”
Problem with water draining ..........“No drain. Check drain hose /filter”
Door open ......................................“Door not closed. Please check”
Once the problem has been eliminated, press the START/PAUSE button to restart the programme. If after
all checks, the problem persists, contact your local Service Centre.
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