ENGLISH 25
DO NOT call for service until you have checked the points listed below.
If you call for service and there is nothing wrong with your washing machine, you will
have to pay for the service call.
You will have to pay even when your washing machine is under warranty. Before you
call for service, check the points in the table below.
If after all checks, the problem persists, contact your local Service Centre.
Problem Possible CausesDisplay
Code
What to do
Power not switched on.
No electricity supply through
the power point.
Check power point with
another appliance.
Water taps not turned on. Turn on taps.
Switch on power point.
Machine not
working.
Machine has
washed load
but will not
spin.
Will not fill
with water.
Machine goes
out of balance
or vibrates
excessively
when spinning.
Water on floor.
Water in wash
bowl.
TROUBLE SHOOTING
9.
Out of balance switch off.
Open lid, redistribute load and
close lid.
Lid not fully closed. Close lid and press Start/Pause
to resume operation.
The main supply is unstable.
Wait until the main supply is
stable and the appliance
automatically starts operating.
Out of balance.
Open lid, redistribute load,
close lid.
Lid not fully closed. Close lid and press Start/Pause
to resume operation.
Drain hose blocked.
Check drain hose for blockage.
Wait a short while, the wash
will continue.
Water taps not turned on.
Turn taps on.
Inlet hoses blocked.
Clean tap filters/washers.
Machine not level.
Make the machine level.
Levelling feet not adjusted.
Adjust feet to touch the floor.
Clothes not evenly distributed.
Redistribute clothes evenly.
Loose inlet hose connections.
Check connections at taps and
rear of machine.
Loose drain hose connections.
Check connections at rear of
machine.
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