Problem Possible cause Remedy
The flexible induction cooking
area does not heat up the cook‐
ware.
The cookware is in a wrong position
on the flexible induction cooking
area.
Place the cookware in the correct posi‐
tion on the flexible induction cooking
area. The position of the cookware de‐
pends on the activated function or
function mode. Refer to "Flexible in‐
duction cooking area".
The diameter of the bottom of the
cookware is incorrect for the activa‐
ted function or function mode.
Use cookware with a diameter applica‐
ble to the activated function or function
mode. Refer to "Flexible induction
cooking area".
comes on.
Child Safety Device or Lock oper‐
ates.
Refer to "Daily use".
comes on.
There is no cookware on the zone. Put cookware on the zone.
The cookware is unsuitable. Use cookware suitable for induction
hobs. Refer to "Hints and tips".
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen‐
sions. Refer to "Technical data".
FlexiBridge (Flexible Bridge) oper‐
ates. One or more sections of the
function mode which operates are
not covered by the cookware.
Place the cookware on the correct
number of sections of the function
mode which operates or change the
function mode. Refer to "Flexible in‐
duction cooking area".
PowerSlide operates. Two pots are
placed on the flexible induction
cooking area or the cookware covers
more than one cooking area activa‐
ted by the function.
Use only one pot. Refer to "Flexible in‐
duction cooking area".
and a number come on.
There is an error in the hob. Deactivate the hob and activate it
again after 30 seconds. If comes
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
9.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the
corner of the glass surface) and an error
message that comes on. Make sure, you
operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The information about
guarantee period and Authorised Service
Centres are in the guarantee booklet.
ENGLISH 43
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