Electrolux LBU15 - Troubleshooting Common Issues; Machine Not Working; Low Agitation Problems; Drain and Spin Cycle Issues

14
Customer Assistance
If your product has functioning problems, check the probable causes and corrections. If the suggested correc-
tions are not sucient, call the Electrolux Service Center.
Problem Probable Causes Correction
If the washing
machine does not
work
The "Washing Programs" knob is not
positioned correctly.
Place the knob on the chosen program.
The LED light of the "ON/OFF" key is not
ON.
Press the key and wait for 5 seconds.
The washing machine is in the soak step. Please wait until the end of the soak step.
The plug is not properly plugged in the
socket.
Check the plug and the socket where the
washing machine is connected.
The electrical circuit (socket, wires, circuit
breaker) is in bad condition.
Check the electrical circuit, and if neces-
sary, call an electrician.
Blackout. Wait for the power to resume.
The washing machine lid is opened. Close the lid.
It is being used with adaptor or extension
cord.
Do not use adaptors or extension cords,
replace the socket.
The supply voltage is low.
Call an electrician to check the electric net
voltage in your home.
Wrong voltage.
Check the correct voltage for your washing
machine.
If agitation is low
The Delicate program was selected.
During the Delicate washing the agitation
is slower to not damage clothing. Does not
require correction.
If the washing
machine does not
drain/spin
The drain hose water is too high.
Place the hose to a maximum height of
140 cm.
The end of the drain hose in the laundry
sink is submerged in water.
Do not let the end of the drain hose stay
submerged when the laundry sink is full.
The lid of the washing machine is open. Close the lid.
The drain hose is folded or strangled. Unfold or clean the drain hose.
Vibration/noises
The washing machine is not leveled.
Level the washing machine and make sure
the oor is not irregular.
The washing machine is against the wall
or furniture.
Move the washing machine away from the
wall or furniture.
The clothes are badly distributed in the
drum.
Distribute the clothes correctly and do not
wrap them in the agitator.
The package base has not been removed. Remove all package parts.
Noise during spin.
The drain pump is turned ON causing a
characteristic noise, which is normal.
Noise during the start of spin.
It is normal for noise to occur in some cases,
when there is contact between the tank
and the inside of the washing machie. This
does not aect the operation of the washing
machine.
8. Troubleshooting