Do you have a question about the Emerson Sensi and is the answer not in the manual?
Download and install the Sensi app on your smartphone or tablet to configure your thermostat.
Create a Sensi account using a valid email address and password to log into your thermostat via Wi-Fi.
Gather necessary information like Wi-Fi credentials and tools before starting the thermostat installation process.
Learn how to install the thermostat on the wall and connect it to Wi-Fi using the Sensi app.
Turn off power to the HVAC system before handling thermostat wires to prevent electrical shock.
Remove the old thermostat cover using a screwdriver or by releasing the pressure latch.
Take a photo of your existing wiring for reference and troubleshooting with technical support.
Remove any jumper wires from the old unit as the new thermostat has them built-in.
Match wires to terminal labels on the old thermostat for correct connection to the Sensi thermostat.
Specify your HVAC equipment type (e.g., gas, electric, heat pump) for proper thermostat configuration.
Use the provided wire labels to mark each wire according to the Sensi app's instructions.
Disconnect wires and carefully remove the old thermostat base from the wall.
Mount the Sensi thermostat base on the wall using the supplied screws, drilling holes if necessary.
Attach the wires to the corresponding Sensi thermostat terminals, ensuring they are screwed in tightly.
Remove the battery tag to power on the thermostat and attach the faceplate securely to the base.
Use the Sensi Security Card to connect the thermostat to your home Wi-Fi network via the Sensi app.
Follow app prompts to connect the thermostat to your Wi-Fi network using your Sensi password.
Choose your home Wi-Fi network from the list or enter it manually, then input the password.
Verify the Wi-Fi connection status on the thermostat and in the app for proper operation.
Register your thermostat in the Sensi app after connecting to Wi-Fi, providing details like name and location.
Begin controlling your home's comfort remotely using the Sensi app after successful installation.
Check browser compatibility for controlling your Sensi thermostat remotely via the web.
Log into your Sensi account to control all registered thermostats from multiple devices.
Follow the same app process for additional thermostats; access via Account > Install thermostat.
Retrieve a forgotten Sensi account password via the app or website; a temporary password will be sent.
Verify thermostat settings against HVAC system requirements using the physical thermostat's menu.
Understand Sensi terminal functions for conventional and heat pump systems with wiring diagrams.
The Sensi Wi-Fi Programmable Thermostat is a smart home device designed to provide complete control over your heating and air conditioning system, accessible anytime and anywhere through a dedicated mobile application or web browser. This installation guide outlines the process of setting up and connecting the thermostat to your home Wi-Fi network, enabling remote management of your indoor climate.
The Sensi thermostat serves as a central control unit for your HVAC system, allowing you to set and maintain desired room temperatures. Its primary function is to regulate heating and cooling cycles based on your programmed schedules or immediate adjustments made through the Sensi app. The device is Wi-Fi enabled, which means it connects to your home's wireless network, granting you the ability to control it remotely from a smartphone, tablet, or computer. This remote access is facilitated by the Sensi app, which acts as a user interface for managing all thermostat functions. The thermostat itself features a clear digital display showing the current room temperature, the set temperature, and the current operating mode (e.g., Cool, Heat, Off). It also includes physical buttons for basic adjustments like changing the temperature, switching modes, and controlling the fan. The programmable nature of the thermostat allows users to create custom schedules, optimizing energy usage and ensuring comfort at different times of the day. For instance, you can program it to lower the temperature when you're away and raise it before you return home.
The Sensi thermostat is designed for user-friendly operation, both on the device itself and through its accompanying mobile application.
The installation process is guided step-by-step through the Sensi app. This includes:
The core usage feature is remote control. From the Sensi app, users can:
The physical thermostat provides essential controls:
The thermostat offers various configuration options accessible through the physical device's menu, including:
The Sensi thermostat is designed for minimal ongoing maintenance, primarily focusing on ensuring continuous operation and connectivity.
The thermostat typically uses standard batteries (details not specified in the provided text, but implied by the "Remove Battery Tag" step during installation). Regular battery checks and replacement will be necessary to ensure the device remains powered, especially if it's not hardwired or if there's a power outage. The app or device may provide indicators for low battery status.
Maintaining a stable Wi-Fi connection is crucial for remote control. If the connection is lost, the thermostat will continue to operate based on its last programmed schedule, but remote access will be unavailable. The app includes a "Check Wi-Fi Status" feature to help diagnose connectivity issues. If an error occurs, the app will guide you to check the Wi-Fi icon on the thermostat display and select the corresponding option in the app for further troubleshooting. This may involve re-attempting the connection or contacting technical support.
Emerson provides technical support for any issues encountered during installation or operation. Users can contact the Sensi Technical Support team via phone or email for assistance with connecting the thermostat or resolving other problems. The support team can help walk users through necessary steps to troubleshoot the Sensi thermostat.
Users can manage their Sensi account details, including email address and password, through the Sensi app or the mythermostat.sensicomfort.com website. This allows for security updates or changes to personal information. If a password is forgotten, a "Forgot Password" option is available on the login screen of the app and website, which sends a temporary password to the registered email address.
As a smart device, the Sensi thermostat and its accompanying app may receive software updates to improve functionality, add new features, or address security vulnerabilities. These updates are typically managed automatically through the app or device's Wi-Fi connection, ensuring the thermostat remains up-to-date.
In summary, the Sensi Wi-Fi Programmable Thermostat offers a comprehensive solution for modern climate control, emphasizing ease of use, remote accessibility, and robust support, making it a convenient addition to any smart home.
| Model | Sensi |
|---|---|
| Connectivity | Wi-Fi |
| Energy Star Certified | Yes |
| Operating Modes | Heat, Cool, Auto, Off |
| Geofencing | Yes |
| Remote Sensors | No |
| Control | Touchscreen, Mobile App |
| Mobile App | iOS, Android |
| Voice Control | Amazon Alexa, Google Assistant |
| Programmability | 7-day programmable |
| Smart Home Compatibility | Amazon Alexa, Google Assistant, Apple HomeKit |
| Warranty | 3-year |
| Compatibility | Works with most HVAC systems |
| Power Source | Battery (AA) or C-wire |











