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Emerson Sensi - User Manual

Emerson Sensi
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Sensi
Wi-Fi Programmable Thermostat Installation Guide 1
INSTALLATION GUIDE
Version: September 2015
©
2015 Emerson Electric Co. All rights reserved.

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Summary

Downloading the Sensi App

Download the Sensi App

Download and install the Sensi app on your smartphone or tablet to configure your thermostat.

Create a Sensi Account

Create a Sensi account using a valid email address and password to log into your thermostat via Wi-Fi.

Creating a Sensi Account

Information You Will Need

Gather necessary information like Wi-Fi credentials and tools before starting the thermostat installation process.

Install the Sensi Thermostat

Learn how to install the thermostat on the wall and connect it to Wi-Fi using the Sensi app.

Installing the Sensi Thermostat

Turn Off Power

Turn off power to the HVAC system before handling thermostat wires to prevent electrical shock.

Remove Old Thermostat Cover

Remove the old thermostat cover using a screwdriver or by releasing the pressure latch.

Photograph Your Wiring

Take a photo of your existing wiring for reference and troubleshooting with technical support.

Discard Jumper Wires

Remove any jumper wires from the old unit as the new thermostat has them built-in.

Select Your Wires

Match wires to terminal labels on the old thermostat for correct connection to the Sensi thermostat.

Select Your Equipment

Specify your HVAC equipment type (e.g., gas, electric, heat pump) for proper thermostat configuration.

Label Your Wires

Use the provided wire labels to mark each wire according to the Sensi app's instructions.

Remove Old Thermostat Base

Disconnect wires and carefully remove the old thermostat base from the wall.

Install New Thermostat Base

Mount the Sensi thermostat base on the wall using the supplied screws, drilling holes if necessary.

Connect the Wires

Attach the wires to the corresponding Sensi thermostat terminals, ensuring they are screwed in tightly.

Attach Faceplate and Power On

Remove the battery tag to power on the thermostat and attach the faceplate securely to the base.

Connect to Sensi Network

Use the Sensi Security Card to connect the thermostat to your home Wi-Fi network via the Sensi app.

Connect Thermostat to Wi-Fi

Follow app prompts to connect the thermostat to your Wi-Fi network using your Sensi password.

Select Your Wi-Fi Network

Choose your home Wi-Fi network from the list or enter it manually, then input the password.

Check Wi-Fi Status

Verify the Wi-Fi connection status on the thermostat and in the app for proper operation.

Register Your Thermostat

Register your thermostat in the Sensi app after connecting to Wi-Fi, providing details like name and location.

Start Using Your Sensi Thermostat

Begin controlling your home's comfort remotely using the Sensi app after successful installation.

Web Browser Requirements

Check browser compatibility for controlling your Sensi thermostat remotely via the web.

Notes

Accessing Sensi Thermostat from Other Devices

Log into your Sensi account to control all registered thermostats from multiple devices.

Installing Multiple Thermostats

Follow the same app process for additional thermostats; access via Account > Install thermostat.

Forgot Password

Retrieve a forgotten Sensi account password via the app or website; a temporary password will be sent.

Check Thermostat Configuration

Verify thermostat settings against HVAC system requirements using the physical thermostat's menu.

Terminal Outputs and Wiring Diagrams

Understand Sensi terminal functions for conventional and heat pump systems with wiring diagrams.

Overview

The Sensi Wi-Fi Programmable Thermostat is a smart home device designed to provide complete control over your heating and air conditioning system, accessible anytime and anywhere through a dedicated mobile application or web browser. This installation guide outlines the process of setting up and connecting the thermostat to your home Wi-Fi network, enabling remote management of your indoor climate.

Function Description

The Sensi thermostat serves as a central control unit for your HVAC system, allowing you to set and maintain desired room temperatures. Its primary function is to regulate heating and cooling cycles based on your programmed schedules or immediate adjustments made through the Sensi app. The device is Wi-Fi enabled, which means it connects to your home's wireless network, granting you the ability to control it remotely from a smartphone, tablet, or computer. This remote access is facilitated by the Sensi app, which acts as a user interface for managing all thermostat functions. The thermostat itself features a clear digital display showing the current room temperature, the set temperature, and the current operating mode (e.g., Cool, Heat, Off). It also includes physical buttons for basic adjustments like changing the temperature, switching modes, and controlling the fan. The programmable nature of the thermostat allows users to create custom schedules, optimizing energy usage and ensuring comfort at different times of the day. For instance, you can program it to lower the temperature when you're away and raise it before you return home.

Usage Features

The Sensi thermostat is designed for user-friendly operation, both on the device itself and through its accompanying mobile application.

Installation and Setup:

The installation process is guided step-by-step through the Sensi app. This includes:

  • Downloading the Sensi App: Available for Android (version 4.0 or later) and iOS (version 6.0 or later) devices.
  • Creating a Sensi Account: Required for Wi-Fi login and linking your thermostat. You'll need a valid email address and a password.
  • Pre-Installation Information Gathering: Before starting, the app prompts you to gather essential information such as your Sensi Security Card, Wi-Fi router name (SSID), Wi-Fi password (ensuring it's a 2.4GHz network), a screwdriver, and hardware from the thermostat packaging.
  • Guided Installation: The app provides instructions for physically installing the thermostat, including:
    • Turning Off Power: Crucial safety step before handling wiring.
    • Removing Old Thermostat Cover: Instructions for safely detaching the old unit.
    • Photographing Wiring: An important step to document existing wiring for reference and troubleshooting.
    • Discarding Jumper Wires: Sensi thermostats have built-in jumper wires, eliminating the need for external ones.
    • Selecting Wires: The app guides you to identify and select the terminal labels on your old thermostat that have wires attached.
    • Equipment Selection: Based on your wiring choices, the app helps configure the thermostat for your specific HVAC equipment type (e.g., Electric, Gas, Boiler/Radiant).
    • Labeling Wires: Wire labels are provided in the Sensi packaging, and the app shows you which labels to apply to each wire.
    • Removing Old Thermostat Base: Instructions for disconnecting wires and removing the old base.
    • Installing New Thermostat Base: Mounting the Sensi base to the wall using supplied screws.
    • Connecting Wires: Attaching the labeled wires to the corresponding Sensi thermostat terminals, ensuring they are tight and secure.
    • Removing Battery Tag and Attaching Cover: Activating the thermostat and securely attaching the faceplate.
  • Connecting to Wi-Fi: The app guides you through connecting the thermostat to your home Wi-Fi network using the Sensi Security Card (or the sticker on the back of the thermostat faceplate). This involves pressing "Menu" and "Connect" on the thermostat, then selecting the Sensi network on your smart device and entering the Sensi password. Afterward, you'll select your home Wi-Fi network and enter its password.
  • Registering Thermostat: After successful connection, you'll register your thermostat by providing a name, country, zip code, and optional contractor phone number.
  • Starting Use: Once registered, you can immediately begin controlling your thermostat through the Sensi app.

Remote Control:

The core usage feature is remote control. From the Sensi app, users can:

  • Adjust Temperature: Easily change the set temperature from anywhere with an internet connection.
  • Change Mode: Switch between heating, cooling, and off modes.
  • Fan Control: Manage fan settings (e.g., Auto, On).
  • Scheduling: Create and modify custom schedules to automate temperature changes throughout the day and week.
  • View Status: Monitor current room temperature, set temperature, and system status.
  • Multiple Thermostat Management: If you have multiple Sensi thermostats, the app allows you to control all of them from a single account.
  • Web Browser Access: Control your thermostat from a web browser by logging into mythermostat.sensicomfort.com. Supported browsers include Internet Explorer (version 10.0 or higher), Mozilla Firefox (version 18.0 or higher), Google Chrome (version 24.0 or higher), and Apple Safari (version 5.0 or higher).

On-Device Control:

The physical thermostat provides essential controls:

  • Digital Display: Shows current temperature, set temperature, and mode.
  • Temperature Adjustment Buttons: For quick up/down adjustments.
  • Mode Button: To cycle through operating modes.
  • Fan Button: To control fan operation.
  • Menu Button: To access configuration settings directly on the thermostat.

Configuration Options:

The thermostat offers various configuration options accessible through the physical device's menu, including:

  • Wireless Setup: To connect or reconfigure Wi-Fi.
  • Fahrenheit or Celsius: To select temperature units.
  • Outdoor Equipment Configuration: To specify cooling or heat pump settings (e.g., Conventional Cooling 1/2, Heat Pump 1/2, No Cooling).
  • Indoor Equipment Configuration: To specify gas or electric heat settings (e.g., Gas 1/2, Electric 1/2, Fan).
  • Reversing Valve Position: For heat pump systems, selecting "O" or "B" setting.
  • Wireless Radio: To turn the Wi-Fi radio on or off.

Maintenance Features

The Sensi thermostat is designed for minimal ongoing maintenance, primarily focusing on ensuring continuous operation and connectivity.

Battery Management:

The thermostat typically uses standard batteries (details not specified in the provided text, but implied by the "Remove Battery Tag" step during installation). Regular battery checks and replacement will be necessary to ensure the device remains powered, especially if it's not hardwired or if there's a power outage. The app or device may provide indicators for low battery status.

Wi-Fi Connectivity:

Maintaining a stable Wi-Fi connection is crucial for remote control. If the connection is lost, the thermostat will continue to operate based on its last programmed schedule, but remote access will be unavailable. The app includes a "Check Wi-Fi Status" feature to help diagnose connectivity issues. If an error occurs, the app will guide you to check the Wi-Fi icon on the thermostat display and select the corresponding option in the app for further troubleshooting. This may involve re-attempting the connection or contacting technical support.

Troubleshooting Support:

Emerson provides technical support for any issues encountered during installation or operation. Users can contact the Sensi Technical Support team via phone or email for assistance with connecting the thermostat or resolving other problems. The support team can help walk users through necessary steps to troubleshoot the Sensi thermostat.

Account Management:

Users can manage their Sensi account details, including email address and password, through the Sensi app or the mythermostat.sensicomfort.com website. This allows for security updates or changes to personal information. If a password is forgotten, a "Forgot Password" option is available on the login screen of the app and website, which sends a temporary password to the registered email address.

Software Updates:

As a smart device, the Sensi thermostat and its accompanying app may receive software updates to improve functionality, add new features, or address security vulnerabilities. These updates are typically managed automatically through the app or device's Wi-Fi connection, ensuring the thermostat remains up-to-date.

In summary, the Sensi Wi-Fi Programmable Thermostat offers a comprehensive solution for modern climate control, emphasizing ease of use, remote accessibility, and robust support, making it a convenient addition to any smart home.

Emerson Sensi Specifications

General IconGeneral
ModelSensi
ConnectivityWi-Fi
Energy Star CertifiedYes
Operating ModesHeat, Cool, Auto, Off
GeofencingYes
Remote SensorsNo
ControlTouchscreen, Mobile App
Mobile AppiOS, Android
Voice ControlAmazon Alexa, Google Assistant
Programmability7-day programmable
Smart Home CompatibilityAmazon Alexa, Google Assistant, Apple HomeKit
Warranty3-year
CompatibilityWorks with most HVAC systems
Power SourceBattery (AA) or C-wire

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