12 Troubleshooting
If the device is not operating properly, refer to the troubleshooting section
of the manual. The most common cause of incorrect operation is the
Network ID and Join Key. The Network ID and Join Key in the device must
match that of the Gateway.
The Network ID and Join Key may be obtained from the Gateway on the
Setup → Network → Settings page on the web server. The Network ID and
Join Key may be changed in the wireless device by using the following Fast
Key sequence.
Function Fast Key sequence Menu items
Wireless Setup 1, 4 Smart Power, Network ID, Set Join Key,
Radio State
Quick Start Guide September 2020
34 Emerson.com/Rosemount
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