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Warranty Policy
By purchasing any Emmo Inc products or other brand items sold by Emmo Inc, the customer agrees to the
policies and procedures outlined below.
Terms and conditions apply for eligibility of warranty. Please refer to Terms and Conditions.
Any warranty is extended to the original owner with the original purchase paperwork. This portion does not cover the
purchase of parts or the purchase of products sold by Emmo Inc that is not an electric bike, electric scooter ebike, electric
motorcycle style ebike, electric mobility scooter, kick-style electric scooter, or ride-on toy.
Electric Bicycle
Emmo dealers may charge an assembly fee to assemble the ebike.
• Comprehensive Warranty (up to 4000km) There is a Two Year warranty (up to 4000km) for the frame, and
motor� One year repair or part replacement is extended to the original owner on controller and other applic-
able components against manufacturer’s defect in workmanship and materials on the e-bikes�
• Manufacturer’s comprehensive warranty does not cover such parts including, but not limited to: seats, plas-
tic housings and shrouds, pitting, scratches and chips, brake pads, tires, tubes, or damage due to lack of
maintenance, accident, misuse or abuse� Damage incurred from water, road salt and other foreign debris or
chemicals are not covered by the comprehensive warranty� The labour of any warranty repair will be covered
by the original store that the bike was purchased from only when it is being repaired at said store� The parts
will be covered by Emmo Inc� You are responsible for providing original purchase paperwork and shipping
the item to and from the store�
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