More about Device Communications States ................................................................................ 25
Initiate a New Scan for Devices ......................................................................................................... 25
Connecting to Envoy-S ...................................................................................................................... 26
Connect Using the Installer Toolkit App ............................................................................................ 26
Method A: Use the Site’s Wireless Router to Connect to the Envoy-S ......................................... 26
Method B: Create a Wireless Access Point ................................................................................... 26
Complete the Connection to Envoy-S with Installer Toolkit ......................................................... 27
Connect Remotely Using Enlighten .................................................................................................... 28
Connect Using the Envoy-S Local Interface ...................................................................................... 29
View Production Readings ............................................................................................................. 29
View or Change Monitoring Settings ............................................................................................. 29
View Microinverter Information ..................................................................................................... 33
View Envoy Information ................................................................................................................. 33
Open a Connection for Enphase Troubleshooting ........................................................................ 33
Troubleshooting ................................................................................................................................ 34
Device Detection Issues ..................................................................................................................... 34
Issue: Installer Toolkit Shows “Cross Domain Traffic Reported” ................................................ 34
Issue: Device Communications LED is Solid Amber..................................................................... 34
Issue: Installer Toolkit Detects Fewer Devices than Expected .................................................... 34
Issue: No Devices are Reporting .................................................................................................... 35
Issue: Installer Toolkit Indicates that Scanning is Inhibited ......................................................... 35
Power Production Issues ................................................................................................................... 36
Issue: Power Production LED is solid amber ................................................................................ 36
Internet Connection Issues ................................................................................................................ 36
Issue: Network Communications LED is Amber or Off ................................................................ 36
Issue: Wi-Fi Problems ..................................................................................................................... 37
Issue: Cellular Connection Status “Not Connected” ..................................................................... 37
Issue: Envoy-S is not Connecting with a New Router ................................................................... 37
Local Networking Considerations ...................................................................................................... 38
DHCP versus Static IP Addressing ................................................................................................ 38
MAC Filtering .................................................................................................................................. 38
Firewall Settings ............................................................................................................................. 38
Replacing an Envoy-S ......................................................................................................................... 39
Technical Data ................................................................................................................................... 41
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