What to do if my Enphase Inverter is inoperable?
- CCarla GarciaJul 26, 2025
To address an inoperable Enphase Inverter, start by verifying that utility power is present at the microinverter by measuring line to line and line to ground at the Enphase Q Cable connector. If necessary, reseat the AC branch circuit connections (Enphase Q Cable and AC connections). Ensure that you have completed steps to ensure no current is flowing before disconnecting the PV module DC wire connectors. If the problem moves to the adjacent module, this indicates that the PV module isn’t functioning correctly. Also, verify with your utility that line frequency is within range. If the problem persists, contact Customer Support.