Entron EN6001 - Warranty and Service Policy

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ENTRON Controls, LLC. 700230D
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Warranty:
ENTRON warrants that any equipment manufactured by it for the Purchaser (the “Product”) will be free from
defects in materials and workmanship and will comply with ENTRON’s quoted specification and/or schematic
design for the Product (the “Designed Use”). ENTRON further warrants that, if properly and normally used
and maintained, the Product will be free of defects for the Warranty Period. The Warranty Period shall run
from the date of original purchase of the Product to the earlier of (i) eighteen (18) months after the date of
shipment from the ENTRON site or (ii) twelve (12) months after the Product is placed in service, whichever
occurs first (the “Warranty Period”). The Warranty Period applies unless superseded by a different term that is
expressly accepted by ENTRON in writing in ENTRON’s order acknowledgement document. During the War-
ranty Period, ENTRON will remedy any such defects and will remedy any non-compliance with the quoted
specification and/or schematic design by repair or replacement (at ENTRON’s option) of the Product or parts
to the Product.
Terms and Conditions of Warranty:
The warranty shall be limited to the warranty of materials and workmanship and compliance with ENTRON’s
Designed Use for the Product and ENTRON makes no other warranties. When the Product is sold to be used
in combination with other equipment not of ENTRON’s design or manufacture, the warranty is limited to the
Product and not the other equipment.
EXCEPT FOR THE WARRANTY SET FORTH ABOVE IN THE FIRST PARAGRAPH, (A) NEITHER EN-
TRON NOR ANY PERSON ON ENTRON’S BEHALF HAS MADE OR MAKES ANY EXPRESS OR IMPLIED
REPRESENTATION OR WARRANTY WHATSOEVER, EITHER ORAL OR WRITTEN, INCLUDING ANY
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-
INFRINGEMENT OR PERFORMANCE OF PRODUCTS OR PRODUCTS TO STANDARDS SPECIFIC TO
THE COUNTRY OF IMPORT, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PER-
FORMANCE, USAGE OF TRADE OR OTHERWISE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED,
AND (B) THE PURCHASER ACKNOWLEDGES THAT IT HAS NOT RELIED UPON ANY REPRESENTA-
TION OR WARRANTY MADE BY ENTRON, OR ANY OTHER PERSON ON ENTRON’S BEHALF, EXCEPT
AS SPECIFICALLY PROVIDED IN THE FIRST PARAGRAPH.
This warranty does not apply to any Product that (i) has been subjected to abuse, misuse, neglect, negli-
gence, accident, improper testing, improper installation, improper storage, improper handling, abnormal phys-
ical stress, abnormal environmental conditions or use contrary to any instructions issued by ENTRON; (ii) has
been reconstructed, repaired or altered by persons other than ENTRON or its authorized representative; (iii)
has been used or integrated into any machine or equipment for any use other than a Designed Use; or (iv)
has been used with any third-party products, hardware or product that has not been previously approved in
writing by ENTRON.
For replacement parts supplied by ENTRON, the Warranty Period for said replacement parts is limited to the
Warranty Period for the original Product in which said replacement parts are installed.
With respect to any of the equipment used within the Product, but not manufactured by ENTRON, ENTRON
will transmit to the Purchaser the benefit of any warranties or conditions it receives from the manufacturer or
supplier of said equipment which are capable of transmission. ENTRON itself gives no warranty hereunder in
respect of any such equipment.
To obtain repairs or replacement parts under this warranty, the defective part must be returned, prepaid, to
any ENTRON site (Mexico, United Kingdom or United States) prior to the end of the Warranty Period. Please
send your repair to the attention of “Service” with a description of the problem you are experiencing, contact
person and phone number.
6.4 Warranty and Service Policy