Throttle or Motor Fault
• This symbol will highlight when the R1+ Electric Scooter
Motor or Throttle Unit has incurred a fault. If this symbol is
activated, please see possible fault below.
o Damaged Throttle Unit
o Damaged Throttle Cable Fitting
o Damaged Motor Cables
o Damaged Motor Internals
Controller Unit Fault
• This symbol will highlight when the R1+ Electric Scooter
Controller Unit(s) or Throttle Unit has incurred a fault. If
this symbol is activated, please see possible fault below.
o Damaged Controller Unit
o Damaged Throttle Unit
o Damaged Throttle Cable Fitting
3.3) What to do if you have a malfunction?
If you encounter any of the errors listed above, photograph the
error symbol, or notify us in the feedback section on the
EnviroRides Warranty Process Form or the EnviroRides
Servicing & Repairs Process Form.
Please refer to our Warranty Details to establish if your issue is
covered under warranty.
The Technical Team may require your eScooter to be returned to
the EnviroRides Depot for further assessment. Ensure you keep
the original packaging, or you may be required to purchase an
appropriate replacement carton and packaging.
Items returned without original or in unsuitable packaging
will not be refunded and or may incur further costs.
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