If I want to wear just one at a time, do I have to wear only the right - or can I switch between the two?
The right earbud can be used on its own for mono music playback or for calls. The left earbud can only be
used when the right earbud is also used (the right earbud controls the Bluetooth transmission).
Please keep the left earbud stored in your charge case to avoid losing one of your earbuds.
How is the noise cancellation for call quality in the wireless earbuds?
Jet engine or lawnmower noise might be reduced by -25 dB, while a piercing higher frequency like a siren
(ambulance, police) might only be reduced by -10 dB.
My wireless earbuds have audio dropouts sometimes. Why so?
In dense environments with strong magnets, the sound on the left earbud might drop out for a split second.
This is because magnetic interference shortly prevents the right earbud from syncing with the left earbud.
How do I get the best sound quality out of my earbuds?
It is extremely important to try out the dierent ear tips that are included in the packaging. You will notice that
having the correctly tting ear tips for your ears make a signicant dierence in the sealing, t, comfort and, very
importantly, sound quality. A poorer sealing means that more sound leaks, which results, for example, in a at
non-existent bass.
All ears are unique and so are yours. It might be that you need a dierent ear tip size for your left ear then you
need for your right ear.
Where can I buy replacement earbuds in case I lose them or they become defective?
We do not sell replacement earbuds separately. You will have to go through our ticket system and then our
repair centers will make sure you either receive a replacements or repair.
I have been using the wireless earbuds for some time and my charge case is already getting scratch marks,
why so?
Friction with other metallic objects, such as key chains can lead to scratch marks on the anodized aluminum
material. This is why we suggest to avoid carrying the wireless earbuds carry case close to other metallic objects,
for example in your pocket with your keys.
About EPOS
EPOS is an audio and video solution company developing and selling devices for business professionals and the gaming community. Based on leading and advanced technologies,
the Danish founded company delivers high-end audio and video solutions with design, technology and performance as paramount parameters.
The establishment of EPOS is based on the decision to let the business segments of the joint venture – known as Sennheiser Communications – between Sennheiser Electronic GmbH & Co.
KG and Demant A/S evolve in dierent set-ups. Alongside the introduction of a new own-branded portfolio, EPOS continues to sell the current Sennheiser Communications portfolio
co-branded as EPOS I SENNHEISER.
EPOS is part of the Demant Group – a world-leading audio and hearing technology group. As such, it builds on more than 115 years of experience of working with innovation and sound.
With headquarters in Copenhagen, Denmark, EPOS operates in a global market with oces and partners in more than 30 countries.
Find more information at www.eposaudio.com
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