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EPOS SENNHEISER ADAPT 230 User Manual

EPOS SENNHEISER ADAPT 230
28 pages
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User Guide
ADAPT 230 | ADAPT 260
ADAPT 231 | ADAPT 261
Bluetooth
®
headset certied for Microsoft
®
Teams
Model: Headset: SCBT22, SCBT23 | Dongle: BTD 800 USB, SCBT16

Table of Contents

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EPOS SENNHEISER ADAPT 230 Specifications

General IconGeneral
Wearing styleOn-ear, single-sided
Bluetooth Version5.0
MicrophoneYes
Battery LifeUp to 27 hours
Talk timeUp to 27 hours
Speaker frequency response20 Hz - 20 kHz
SpeakerDynamic, Neodymium magnet
Frequency Response20 Hz - 20 kHz
Impedance32 Ohm
EarpadsLeatherette
FoldableNo
Carrying CaseYes
TypeWireless
ConnectivityBluetooth, USB
Microphone frequency response100 Hz – 8 kHz
CompatibilityPC, Mobile, Tablet
ConnectionUSB-C
Wireless RangeUp to 25 m / 82 ft (device dependent)
Sound Pressure Level (SPL)118 dB SPL @ 1 kHz, 1V RMS

Summary

Key benefits & features

Flexible connectivity and great audio

Connect wirelessly via Bluetooth to two devices for renowned stereo sound.

Comfort and productivity features

Features thick, soft ear pads for all-day comfort and passive noise damping.

Microsoft Teams and UC optimization

Certified for Microsoft Teams and optimized for UC for seamless user experience.

Stylish and sleek design

Modern design with a boom arm that folds discreetly into the headband.

Extreme portability

Smart fold-flat design and carry pouch for easy portability.

Additional benefits & features

Extended battery life

Offers reliable performance wherever and however you work.

Direct Microsoft Teams access

Dedicated Microsoft Teams button for quick access to meetings.

Optimal call clarity

Noise-cancelling microphone filters out ambient noise for clear calls.

EPOS Voice™ technology

Provides a more natural listening experience for users.

Personalized fit

Features an adjustable, flexible headband for custom comfort.

Acoustic shock protection

EPOS ActiveGard® technology protects against sudden loud noises.

Smart noise limiter

Limits noise according to European and Australian standards via EPOS Connect.

Product overview

Overview of the headset

Details the physical components of the headset, including headband and microphone.

Headset LED Indications

Explains the meaning of different LED light patterns on the headset.

Product overview

Headset Button Functions

Details the functions of the headset's Power & Mute and Hook/Teams buttons.

Product overview

Multifunction Button Functions

Explains the operations of the headset's multifunction volume and track control buttons.

Overview of Icons

Clarifies common icons used in the manual for user guidance.

Product overview

Dongle Overview

Introduces the USB dongle, its types, and connection ports.

Dongle LED Indications

Describes the LED status lights on the USB dongle for various states.

Dongle Button Function

Explains the function of the link button on the USB dongle.

Getting started

Pairing the headset with Bluetooth devices

Guides users on how to pair the headset with Bluetooth-enabled devices.

Getting started

Pairing the headset via Bluetooth with a mobile device

Step-by-step guide for pairing the headset with a mobile device via Bluetooth.

Getting started

Installing the EPOS Connect software

Instructions for downloading and installing the EPOS Connect software.

Changing Audio settings for the headset - Microsoft® Windows

How to adjust headset audio settings within Windows.

Using the headset

Turning the headset on and connecting it

Procedure for powering on the headset and establishing a connection.

Turning the headset off

Steps to power down the headset safely.

Using the headset

Adjusting and wearing the headset

Guidance on how to properly adjust and wear the headset for comfort.

Using the headset

Adjusting the volume

How to control the headset's audio volume levels.

Adjusting the headset's microphone volume for softphones

Steps to set the microphone volume for softphone applications.

Muting the microphone

Instructions on how to mute and unmute the headset microphone.

Making calls using the headset

Making a call

Steps to initiate a phone call using the headset.

Accepting / rejecting / ending a call

How to manage incoming and ongoing calls.

Making calls using the headset

Redialing

Instructions on how to redial the last number.

Using the voice assistant / voice dial

How to activate and use the device's voice assistant.

Making calls using the headset

Managing multiple calls

How to handle and switch between multiple active calls.

Using headset and dongle with Microsoft® Teams / Cortana

Invoking Microsoft® Teams and check notifications

How to use Microsoft Teams and view notifications via the headset.

Activating and using Microsoft® Cortana

Steps to activate and use the Cortana voice assistant with the headset.

Listening to audio using the headset

Playing and controlling audio playback

How to play, pause, skip, and fast-forward audio tracks.

Additional functions

Charging the headset battery

Instructions for connecting the headset to charge its battery.

Verifying remaining battery power

How to check the current battery level of the headset.

Additional functions

Storing and transporting the headset

Proper methods for storing and transporting the headset to prevent damage.

Bluetooth range considerations

What happens when the headset goes out of Bluetooth range and how to reconnect.

Additional functions

Reconnecting / disconnecting Bluetooth

Steps to re-establish or terminate Bluetooth connections.

Enabling / disabling voice prompts

How to turn voice prompts on or off for headset feedback.

Maintaining the products and updating the firmware

Cleaning the products

Guidelines for safely cleaning the headset and its components.

Replacing the ear pads

Instructions for removing old and attaching new ear pads.

Maintaining the products and updating the firmware

Updating the headset firmware

Process for updating the firmware of the headset using EPOS Connect.

Updating the dongle firmware

Process for updating the firmware of the USB dongle.

Troubleshooting Common Problems

Headset not turning on

Troubleshooting steps for when the headset fails to power on.

Audio issues: no signal or drop outs

Solutions for issues with audio quality or dropped connections.

Bluetooth connection failure

Troubleshooting steps for Bluetooth connection failures.

Microsoft Teams integration issues

Fixes for issues with Microsoft Teams integration.

Voice prompt problems

How to resolve issues with voice prompts being replaced by beeps.

Unresponsive buttons

Troubleshooting steps when buttons on the headset or dongle are unresponsive.

Troubleshooting Common Problems

Resetting headset pairing list

Instructions to reset the headset's Bluetooth pairing list.

Resetting dongle pairing list

Instructions to reset the dongle's Bluetooth pairing list.

Specifications

Headset General Specifications

Provides general technical details about the headset.

Headset Audio Specifications

Details the audio performance specifications of the headset.

Dongle BTD 800 USB Specifications

Technical specifications for the BTD 800 USB dongle.

Dongle BTD 800 USB-C Specifications

Technical specifications for the BTD 800 USB-C dongle.

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