EPOS ADAPT 360 User Manual

User Guide
ADAPT 360 | ADAPT 360 White
Over-ear Bluetooth
®
headset with ANC
ADAPT 360 | ADAPT 360 White Bluetooth
®
headset
Contents1
Contents
The ADAPT 360 | ADAPT 360 White headset .......................................................................................................................................2
Package contents ....................................................................................................................................................................................................... 3
Product overview ........................................................................................................................................................................................................ 4
Overview of the headset........................................................................................................................................................................................................................................4
Overview of the headset LED indications ...............................................................................................................................................................................................4
Overview of the headset buttons .................................................................................................................................................................................................................. 5
Overview of the dongle .........................................................................................................................................................................................................................................6
Overview of the dongle LED indications ................................................................................................................................................................................................. 6
Overview of the dongle button ....................................................................................................................................................................................................................... 6
Overview of the icons .............................................................................................................................................................................................................................................. 6
Getting started ............................................................................................................................................................................................................. 7
Pairing the headset with Bluetooth
®
devices ....................................................................................................................................................................................... 7
Installing the EPOS Connect software ...................................................................................................................................................................................................... 9
Changing Audio settings for the headset – Microsoft
®
Windows .....................................................................................................................................9
Using the headset ................................................................................................................................................................................................... 10
Turning the headset on and connecting it ..........................................................................................................................................................................................10
Turning the headset o ........................................................................................................................................................................................................................................10
Adjusting and wearing the headset .............................................................................................................................................................................................................11
Adjusting the volume ...............................................................................................................................................................................................................................................11
Adjusting the headset’s microphone volume for softphones ................................................................................................................................................ 11
Muting the microphone ........................................................................................................................................................................................................................................12
Using Active Noise Cancellation (ANC) ...................................................................................................................................................................................................12
Turning TalkThrough on / o .............................................................................................................................................................................................................................13
Making calls using the headset .....................................................................................................................................................................14
Making a call ...................................................................................................................................................................................................................................................................14
Accepting / rejecting / ending a call ........................................................................................................................................................................................................14
Redialing .......................................................................................................................................................................................................................................................................... 15
Using the voice assistant / voice dial ....................................................................................................................................................................................................... 15
Managing multiple calls ........................................................................................................................................................................................................................................ 16
Using headset and dongle with Microsoft
®
Teams / Cortana .................................................................................................. 17
Invoking Microsoft
®
Teams and check notications .....................................................................................................................................................................17
Activating and using Microsoft
®
Cortana ...............................................................................................................................................................................................17
Listening to audio using the headset .........................................................................................................................................................18
Controlling media playback ...............................................................................................................................................................................................................................18
Using the audio cable ............................................................................................................................................................................................................................................18
Additional functions ................................................................................................................................................................................................ 19
Charging the headset battery ........................................................................................................................................................................................................................ 19
Verifying remaining battery power .............................................................................................................................................................................................................. 19
Storing and transporting the headset .................................................................................................................................................................................................... 20
If you leave the Bluetooth range .................................................................................................................................................................................................................20
Reconnecting / disconnecting Bluetooth .............................................................................................................................................................................................21
Enabling / disabling voice prompts ............................................................................................................................................................................................................21
Maintaining the products and updating the rmware ...................................................................................................................22
Cleaning the products .........................................................................................................................................................................................................................................22
Replacing the ear pads ....................................................................................................................................................................................................................................... 22
Updating the rmware of the products ................................................................................................................................................................................................. 23
If a problem occurs ... ............................................................................................................................................................................................24
Clearing the pairing list of the headset (Reset) ............................................................................................................................................................................. 25
Clearing the pairing list of the dongle (Reset) ................................................................................................................................................................................ 25
Specications .............................................................................................................................................................................................................26

EPOS ADAPT 360 Specifications

General

Connectivity	Bluetooth 5.0, USB-C
Active Noise Cancellation	Yes
Frequency Response	20 Hz - 20 kHz
Wearing Style	Over-ear
Water Resistance	No
Charging Time	2 hours
Compatibility	PC, Mac, Mobile

Summary

Product Overview

Headset Button Functions

Guide to operating the headset using its Power, Hook, Media Control, and Volume buttons.

Getting Started

Pairing the Headset

Instructions for pairing the headset with Bluetooth devices and connecting via the dongle.

Using the Headset

Powering On and Off

Steps for turning the headset on, off, and connecting to devices.

Wearing and Volume Adjustment

Microphone and Noise Control

Instructions for muting the microphone, using ANC, and activating TalkThrough.

Making Calls

Initiating and Managing Calls

How to make, accept, reject, and end calls using the headset.

Redialing and Voice Assistant

Advanced Features

Microsoft Teams and Cortana

Troubleshooting and Reset

Clearing Headset Pairing List

Procedure to reset the headset's pairing list to factory default settings.

Clearing Dongle Pairing List

Procedure to reset the dongle's pairing list to factory default settings.