EPOS SENNHEISER ADAPT 231 User Manual

User Guide
ADAPT 230 | ADAPT 260
ADAPT 231 | ADAPT 261
Bluetooth
®
headset certied for Microsoft
®
Teams
Model: Headset: SCBT22, SCBT23 | Dongle: BTD 800 USB, SCBT16

EPOS SENNHEISER ADAPT 231 Specifications

General

Brand	EPOS
Model	SENNHEISER ADAPT 231
Category	Headsets
Language	English

Summary

Headset Button Functions

Power & Mute Button Functions

Details the functions of the Power & Mute button: on/off, mute, and pairing.

Hook / Teams Button Functions

Getting Started

Pairing Headset with Bluetooth Devices

Provides instructions and cautions for pairing the headset with Bluetooth devices.

Connecting Headset via Dongle

Guides connecting the headset wirelessly to a computer using the USB dongle.

Using the Headset

Caution: Hearing Damage

Warning about listening at high volume levels for long periods.

Turning Headset On and Off

Instructions for powering the headset on, connecting, and powering it down.

Audio Control and Muting

Muting the Microphone

Making and Managing Calls

Making a Call

Accepting, Rejecting, and Ending Calls

Explains how to manage incoming and active calls using headset buttons.

Managing Multiple Calls

Accepting/Rejecting Second Call

Toggling Between Calls

Microsoft Teams and Cortana Integration

Using Headset with Microsoft Teams

Guides on plugging the dongle for Teams and LED color changes.

Invoking Teams and Checking Notifications

Activating and Using Microsoft Cortana

Additional Functions

Charging the Headset Battery

Instructions for charging the headset battery via USB and LED indicators.

Verifying Remaining Battery Power

Bluetooth Connectivity Management

Reconnecting Bluetooth

Disconnecting Bluetooth

Product Maintenance

Cleaning the Products

Firmware Updates

Updating Headset Firmware

Instructions for updating the headset firmware using EPOS Connect software.

Updating Dongle Firmware

Instructions for updating the dongle firmware using EPOS Connect software.

Troubleshooting Common Problems

Headset Cannot Be Turned On

Solutions for issues like empty battery or headset being turned off.

No Audio Signal or Drop Outs

Troubleshooting steps for audio issues, connection problems, and volume settings.

Headset Cannot Connect via Bluetooth

Solutions for pairing issues, Bluetooth being off, or profile compatibility.

Microsoft Teams Issues

Voice Prompts and Button Responsiveness

Resetting Pairing Lists

Clearing Headset Pairing List (Reset)

Step-by-step guide to reset the headset's Bluetooth pairing list.

Clearing Dongle Pairing List (Reset)

Step-by-step guide to reset the dongle's Bluetooth pairing list.