EPOS SENNHEISER IMPACT SDW 5000 Series User Manual (English)

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SDW 10 HS

SDW 30 HS

SDW 60 HS

SDW 3 BS

SDW 5 BS

BTD 800 USB

User Guide

IMPACT SDW 5000 Series

DECT Wireless Headset System

Contents1

Contents

Package contents .............................................................................................................................................................................................................................................. 2

Base stations with components ...................................................................................................................................................................................................................................... 2

Headset with components ................................................................................................................................................................................................................................................... 3

Product overview ...............................................................................................................................................................................................................................................4

Overview of the base station ............................................................................................................................................................................................................................................. 4

Overview of the headset ....................................................................................................................................................................................................................................................... 5

Overview of the BTD 800 USB dongle ......................................................................................................................................................................................................................7

Overview of the LEDs ................................................................................................................................................................................................................................................................7

Connecting the base station .....................................................................................................................................................................................................................9

Connecting the base station to the mains power supply .......................................................................................................................................................................10

Pairing and charging the headset before rst use ........................................................................................................................................................................................ 10

Connecting the base station to a xed line phone – SDW 5 BS only .............................................................................................................................................11

Connecting the base station to a computer ...................................................................................................................................................................................................... 13

Connecting the base station to Bluetooth devices – BTD 800 USB only .................................................................................................................................14

Reconnecting/disconnecting Bluetooth ................................................................................................................................................................................................................ 16

Connecting an optional USB headset or speakerphone ........................................................................................................................................................................17

Connecting an optional busylight ...............................................................................................................................................................................................................................17

Assembling and wearing the headset SDW 10 HS .................................................................................................................................................................. 18

Using the headset with the headband .....................................................................................................................................................................................................................18

Using the headset with the ear hook ....................................................................................................................................................................................................................... 19

Using the headset with the neckband ..................................................................................................................................................................................................................... 21

Detaching headband, ear hook or neckband ................................................................................................................................................................................................... 23

Adjusting and wearing the headset SDW 30 HS | SDW 60 HS ....................................................................................................................................24

Labeling the headset ..................................................................................................................................................................................................................................25

Conguring the headset system .........................................................................................................................................................................................................26

Conguring the headset system using EPOS Connect or the DIP switches ........................................................................................................................ 26

Adjusting the audio signal for desk phones using the ABC switch – SDW 5 BS only ................................................................................................... 30

Adjusting the transmission volume ........................................................................................................................................................................................................................... 30

Setting up and using the headset ....................................................................................................................................................................................................... 31

Adjusting the volume ...............................................................................................................................................................................................................................................................31

Muting the headset’s microphone .............................................................................................................................................................................................................................32

Enabling/disabling voice prompts...............................................................................................................................................................................................................................32

Verifying battery life ................................................................................................................................................................................................................................................................ 33

If you leave the DECT or Bluetooth range ...........................................................................................................................................................................................................33

Making calls using the headset system ..........................................................................................................................................................................................34

Preparing calls - initial settings .....................................................................................................................................................................................................................................34

Selecting audio source – xed line phone/ computer/ mobile phone ......................................................................................................................................34

Making a call ................................................................................................................................................................................................................................................................................. 35

Accepting/rejecting a call ................................................................................................................................................................................................................................................35

Transferring calls to connected devices................................................................................................................................................................................................................36

Ending a call ...................................................................................................................................................................................................................................................................................37

Redialing ..........................................................................................................................................................................................................................................................................................37

Putting a single active call on hold ............................................................................................................................................................................................................................37

Managing multiple calls - two calls from two audio sources ............................................................................................................................................................... 38

Setting up conference call .............................................................................................................................................................................................................................................. 40

Using the dictation mode .........................................................................................................................................................................................................................43

Listening to media using the headset .............................................................................................................................................................................................44

Using the motion sensor ...........................................................................................................................................................................................................................45

Charging the headset and storing the headset system .................................................................................................................................................... 46

Charging the headset ........................................................................................................................................................................................................................................................... 46

Switching the headset system o during extended non-use ..............................................................................................................................................................47

Sharing a workplace .....................................................................................................................................................................................................................................48

Using the headset with a third party base station (DECT-GAP telephone) ........................................................................................................................... 48

Switching between DECT dongle and base station ............................................................................................................................................................. 49

Cleaning and maintaining the headset system ........................................................................................................................................................................ 50

Replacing the ear pads.......................................................................................................................................................................................................................................................50

Replacing/removing the headset‘s rechargeable battery ........................................................................................................................................................................51

Updating the rmware of the products ....................................................................................................................................................................................................................51

If a problem occurs ... ...................................................................................................................................................................................................................................52

Specications ................................................................................................................................................................................................................................................... 55

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EPOS SENNHEISER IMPACT SDW 5000 Series Specifications

General

Connectivity	DECT, Bluetooth
Standby Time	Up to 100 hours
Microphone Type	Noise-cancelling microphone
Warranty	2 years
Type	Wireless Headset
DECT Range	Up to 180 meters
Operating Range	Up to 180 m / 590 ft (DECT), Up to 25 m / 82 ft (Bluetooth)
Talk Time	Up to 14 hours
Battery Life	Up to 14 hours
Charging Time	Approximately 1 hour
Microphone frequency response	150 Hz - 6.8 kHz
Audio Quality	Wideband Audio