191
Chapter3 Handling
Cannot Print
Status Cause Solution
Print Data is Sent, But 
Does Not Print (Peeler 
Model)
The detector is malfunc-
tioning.
If printing is performed at a location exposed to strong light such 
as direct sun rays, etc., the detector may not work properly, mak-
ing it impossible to perform printing.
Press the Peeler Reset button to cancel the non-printing state.
Auto Paper Feeding 
does Not Start
The position of the label 
detector is not correct.
Check the position of the label detector. ("Adjusting Label Detec-
tor" on pa
ge 166)
The
 s
ensor has failed. If operation was normal up until now, the sensor has probably 
failed. Request repairs.
Paper is Fed and 
Ejected, and an Error 
Occurs 
Media Form: 
Continuous label 
(without black marks)
The paper being used dif-
fers from that of Media 
detection settings.
Check the paper being used and Media detection settings of the 
printer. ("Paper Source and Paper Detection Settings" on page 68)
Pa
per
 is Fed and 
Ejected, and an Error 
Occurs 
Media Form: 
Die-cut label (Gap)
The paper being used dif-
fers from that of Media 
detection settings.
Check the paper being used and Media detection settings of the 
printer. ("Paper Source and Paper Detection Settings" on page 68)
T
he transmit
tance of the 
paper does not comply 
with the specifications.
If the transmittance of the paper differs, gaps may not be recog-
nizable. Infrared light is used for gap detection, and the infrared 
transmittance of the backing paper needs to be the specified 
value or higher and the infrared transmittance of the label part 
needs to be the specified value or lower.
Check the specifications of the paper, and use paper that complies 
with the printer specifications. ("Paper Specifications" on page 
215)
T
he gaps ma
y become recognizable by adjusting the label gap 
detector.
On the operation panel, select [Menu] - [Maintenance] - [Calibra-
tion] - [Simple Media Detect] in that order. If the problem is not 
resolved, carry out [Media Detect].
The sensor has failed. If operation was normal up until now, the sensor has probably 
failed. Request repairs.