Unsupported paper is being used.
Solutions
Use paper supported by this printer.
& “Available Paper and Capacities” on page 207
& “Unavailable Paper Types” on page 210
Paper handling is inappropriate.
Solutions
Follow paper handling precautions.
& “Paper Handling Precautions” on page 27
The paper is moist or damp.
Solutions
Load new paper.
Static electricity is causing sheets of paper to stick to each other.
Solutions
Fan the paper before loading. If the paper still does not feed, load one sheet of paper at a time.
Too many sheets are loaded in the printer.
Solutions
Do not load more than the maximum number of sheets specied for the paper.
& “Available Paper and Capacities” on page 207
The paper settings on the printer are incorrect.
Solutions
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
& “Paper Size and Type Settings” on page 27
Paper slips when paper dust adheres to the roller.
Solutions
Clean the roller.
& “Cleaning the Paper Path for Paper Feeding Problems” on page 87
Multiple sheets of paper feed at the same time during manual 2-sided printing.
Solutions
Remove any paper that is loaded in the paper source before you reload the paper.
Solving Problems
>
The Printer Does Not Work as Expected
>
Paper Does Not Feed Properly
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