Epson EcoTank ET-3800 Series - Poor Print, Copy, Scan Quality

Note:
❏ When the maintenance box is full, you cannot print and clean the print head until it is replaced to avoid ink leakage.
However, you can perform operations that do not use ink such as scanning.
❏ When the following screen is displayed, the part cannot be replaced by users. Contact Epson support.
Related Information
& “Maintenance Box Code” on page 211
& “Maintenance Box Handling Precautions” on page 163
Printing, Copying, and Scanning Quality is Poor
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
The print head nozzles may be clogged.
Solutions
❏ Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then
clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a
long time, the print head nozzles may be clogged and ink drops may not be discharged.
❏ If you printed when the ink levels were too low to be seen in the ink tank windows, rell the ink tanks
to the upper lines and then use the Power Cleaning utility to replace the ink inside the ink tubes.
Aer
you use the utility, perform a nozzle check to see if print quality has improved.
& “Checking and Cleaning the Print Head” on page 90
& “Running Power Cleaning” on page 92
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor
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