EH-TW8000/TW9000/TW9000W Troubleshooting CONFIDENTIAL
SEIKO EPSON 44 Revision A
TROUBLESHOOTING ON 3D IMAGE/ WIRELESSHD
Error Status Faulty part / Part name Cause Remedy Reference
Cannot project images properly in
3D.
Input video Input video is not in 3D. Input a 3D video.
---
Projector
Setting for this projector or the remote
controller has not been made.
Make the correct settings with the projector or the
remote controller.
3D glasses
Out of range of the IR emitter. Use them within the coverage area.
No battery is installed. The battery
has no power or is not installed
properly.
Set a battery which has enough power in the correct
direction.
Foreign objects/dirt may be attached
on IR receiver of the glasses or a
protection film may still be attached
in the front of glasses.
Clean them or peel the film off.
3D glasses are broken. Replace 3D glasses.
Lens Shutter
Cable is not connected properly.
Connect the cable to Lens Shutter and MA Board
correctly.
• 2.4.6 Cable Connection and
Projector’s Status (p51)
• "3.3.6 MA Board (assembly) (p70)"
• "3.3.7 Lens Shutter (p77)"
Cable is broken. Replace the broken cable.
Lens Shutter is broken. Replace Lens Shutter.
MA Board MA Board is broken. Replace MA Board (Optical Engine and MAB Set).
3.3.6.3 Optical Engine and MAB Set
(p75)
Cannot use the optional External
3D IR emitter.
Projector
Setting for this projector or the remote
controller has not been made.
Make the correct settings with the projector or the
remote controller.
---
EIF Cable
Cable is not connected properly.
Connect the cable to EIF Board and MA Board
correctly.
• 2.4.6 Cable Connection and
Projector’s Status (p51)
• "3.3.6 MA Board (assembly) (p70)"
• 3.3.6.2 EIF Board (p74)
Cable is broken. Replace the broken cable.
EIF Board EIF Board is broken. Replace EIF Board.
MA Board MA Board is broken. Replace MA Board (Optical Engine and MAB Set).
3.3.6.3 Optical Engine and MAB Set
(p75)
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