Epson ES-400 II

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1. Turn off the document scanner using the power button.

Note: There is no power button on the flatbed scanner.

2. Unplug the AC power cord and disconnect the USB cable that connects the flatbed scanner dock to

the computer.

Main Page

Table of Contents3
ES-400 II/ES-500W II User's Guide7
Scanner Basics8
Scanner Parts Locations8
Scanner Parts9
Scanner Buttons and Lights12
User Replaceable Epson Scanner Parts15
Changing the Power off and Sleep Timer Settings16
Using the Epson Smart Panel Mobile App18
Loading Originals19
Loading Originals in the Input Tray19
Loading Multiple Sizes of Originals in the Input Tray26
Original Document Specifications29
Loading Plastic and Laminated Cards in the Input Tray31
Plastic and Laminated Card Specifications36
Loading Special Originals36
Special Original Specifications42
Wi-Fi Networking44
Network Security Recommendations44
Connecting to an Existing Wi-Fi Network45
Manually Connecting to a Wi-Fi Network46
Setting up Wireless Scanning from a Smart Device Using Epson Smart Panel46
Direct Wi-Fi Mode (AP Mode) Setup48
Enabling a Direct Wi-Fi (AP Mode) Connection49
Using WPS to Set up a Direct Wi-Fi Connection49
Wi-Fi Protected Setup (WPS)50
Using WPS to Connect to a Network50
Using WPS PIN Mode to Connect to a Network51
Setting up Network Scanning52
Determining the Scanner's IP Address55
Disabling Wi-Fi Features55
Restoring Default Network Settings55
Scanning57
Starting a Scan57
Starting a Scan from a Scanner Button57
Starting a Scan from a Smart Device58
Scanning a Document in Epson Scansmart58
Saving a Scan61
Attaching a Scan to Email62
Sending a Scan to a Cloud Service63
Printing a Scan64
Saving a Scan as a Microsoft Office Format File65
Selecting Epson Scansmart Settings67
Changing the Epson Product67
Changing the Scan Settings68
Changing the File Name Settings70
Changing the Save Settings71
Save Settings73
Customizing Action Icons75
Scan Resolution Guidelines76
Using the Optional Flatbed Scanner Dock - Windows78
Flatbed Scanner Dock Parts78
Scanning from the Flatbed Scanner Dock79
Scanning from the Docked Flatbed Scanner79
Scanning from the ADF with the Flatbed Scanner Dock Attached81
Cleaning the Flatbed Scanner Dock83
Transporting the Flatbed Scanner Dock83
Cleaning and Transporting Your Scanner86
Cleaning Your Scanner86
Cleaning Inside Your Scanner86
Resetting the Number of Scans after Cleaning91
Replacing the Scanner Rollers93
Resetting the Scanner Roller Counter99
Transporting Your Scanner100
Solving Problems103
Scanner Light Status103
Solving Scanning Problems106
Scanner Does Not Turn on or Turns off Unexpectedly106
Scanner Button Does Not Work as Expected107
Scanning Software Does Not Operate Correctly107
Cannot Start Epson Scan 2108
Original Feeds Incorrectly in Scanner109
Original Jams in Scanner109
Paper Protection Does Not Work Correctly112
Scanning Is Slow112
Solving Network Scanning Problems113
Cannot Scan over a Network113
Scanner Cannot Connect to a Wireless Router114
Solving Scanned Image Quality Problems115
Back of Original Image Appears in Scanned Image116
Scanned Characters Are Blurry116
Characters Are Not Recognized During Conversion to Editable Text (OCR)116
Ripple Patterns Appear in an Image117
Spots or Lines Appear in All Scanned Images118
Scanned Image Is Cropped118
Resetting the Epson Scan 2 Settings119
Solving Flatbed Scanner Dock Problems119
Scanned Image Edges Are Cropped119
Line of Dots Appears in All Scanned Images120
Back of Original Image Appears in Scanned Document120
Uninstall Your Scanner Software120
Uninstalling Scanner Software - Windows121
Uninstalling Scanner Software - Mac121
Where to Get Help (U.S. and Canada)122
Where to Get Help (Latin America)123
Technical Specifications125
Windows System Requirements125
Mac System Requirements125
General Specifications126
Dimension Specifications127
Electrical Specifications128
Environmental Specifications129
Flatbed Scanner Dock Specifications (ES-400 II)129
Network Interface Specifications (ES-500W II)130
Safety and Approvals Specifications131
Notices134
Important Safety Instructions134
Restrictions on Copying136
Default Delay Times for Power Management for Epson Products137
Binding Arbitration and Class Waiver137
Trademarks140
Copyright Notice141
Libtiff Software Acknowledgment142
A Note Concerning Responsible Use of Copyrighted Materials142
Copyright Attribution142

Epson ES-400 II

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