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Parent topic: Print Head Alignment
Related tasks
Loading Paper in the Cassette
Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
1. If printouts are smeared or scuffed, load plain paper in the cassette in this size: Letter (8.5 × 11
inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Select Maintenance.
You see a screen like this:
3. Scroll down and select Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper guide.
5. Repeat these steps as necessary until the paper comes out clean.
Parent topic: Adjusting Print Quality
Related tasks
Cleaning the Print Head Using a Computer Utility
Loading Paper in the Cassette
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