Related Information
& “Scanning Using Epson Scan 2” on page 67
Cannot Scan the Correct Area on the Scanner Glass
❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
Related Information
& “Placing Originals on the Scanner Glass” on page 42
& “Cleaning the Scanner Glass” on page 94
Cannot Preview in Thumbnail
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏ Check that the original is placed straight.
❏ Depending on the original, previewing may not be performed in umbnail. In this situation, clear the
umbnail check box at the top of the preview widow to preview the entire scanned area, and then create
marquees manually.
Related Information
& “Scanning Using Epson Scan 2” on page 67
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏ On the Image Format Options window in Epson Scan 2, check that Text L a ngu age is set correctly on the Te xt
tab.
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied a number of times
❏ Originals received by fax (at low resolutions)
❏ Originals on which the letter spacing or line spacing is too small
❏ Originals with ruled lines or underlining over the text
❏ Originals with hand-written text
❏ Originals with creases or wrinkles
❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
User's Guide
Solving Problems
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