Epson Expression Premium XP-6105

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1. Open the scanner unit with the document cover closed.

2. Remove the jammed paper.

User's Guide

Solving Problems

206

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Table of Contents5
About this Manual10
Introduction to the Manuals10
Using the Manual to Search for Information10
Marks and Symbols11
Descriptions Used in this Manual12
Operating System References12
Important Instructions13
Safety Instructions13
Printer Advisories and Warnings14
Advisories and Warnings for Setting Up/Using the Printer14
Advisories and Warnings for Using the Printer with a Wireless Connection15
Advisories and Warnings for Using Memory Cards15
Advisories and Warnings for Using the LCD Screen15
Protecting Your Personal Information15
Printer Basics16
Part Names and Functions16
Control Panel19
Icons Displayed in the LCD Screen19
Basic Screen Configuration22
Entering Characters23
Viewing Animations24
Displaying a Menu Appropriate to the Operation25
Network Settings26
Network Connection Types26
Wi-Fi Connection26
Wi-Fi Direct (Simple AP) Connection26
Connecting to a Computer27
Connecting to a Smart Device28
Connecting to a Smart Device over a Wireless Router28
Connecting to an Iphone or Ipad (Ios Devices) Using Wi-Fi Direct28
Connecting to Android Devices Using Wi-Fi Direct32
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct34
Making Wi-Fi Settings from the Printer37
Making Wi-Fi Settings by Entering the SSID and Password38
Making Wi-Fi Settings by Push Button Setup (WPS)39
Making Wi-Fi Settings by PIN Code Setup (WPS)41
Making Wi-Fi Direct (Simple AP) Connection Settings42
Making Advanced Network Settings43
Checking the Network Connection Status44
Network Icon44
Checking Detailed Network Information from the Control Panel44
Printing a Network Connection Report45
Printing a Network Status Sheet51
Replacing or Adding New Wireless Routers52
Changing the Connection Method to a Computer52
Changing the Wi-Fi Direct (Simple AP) Settings53
Disabling Wi-Fi from the Control Panel53
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel54
Restoring the Network Settings from the Control Panel55
Loading Paper57
Paper Handling Precautions57
Available Paper and Capacities58
Genuine Epson Paper58
Commercially Available Paper60
List of Paper Types60
Paper Source Features61
Loading Paper in the Paper Cassette 162
Loading Paper in the Paper Cassette 266
Placing Originals72
Placing Originals on the Scanner Glass72
How to Place Various Originals73
Placing Photos for Copying73
Placing an ID Card for Copying74
Placing a CD/DVD for Copying Labels74
Placing Multiple Photos for Scanning at the same Time74
Inserting a Memory Card76
Supported Memory Cards76
Inserting and Removing a Memory Card76
Loading a CD/DVD for Printing78
Printable CD/Dvds78
CD/DVD Handling Precautions78
Loading and Removing a CD/DVD78
Printing80
Printing from the Print Photos Menu on the Control Panel80
Basic Operations for Printing Photos80
Printing in Various Layouts84
Printing ID Photos85
Printing Photos with a Template86
Menu Options for Printing from the Control87
Panel90
Printing from the Various Prints Menu on the Control Panel90
Printing Design Paper90
Printing Photos with Handwritten Notes91
Printing Photos Onto a CD/DVD Label93
Printing Photos Onto a Jewel Case Jacket95
Printing Original Calendars with a Photo96
Printing a Schedule97
Printing Lined Paper98
Printing Original Writing Paper98
Printing an Original Message Card99
Printing a Coloring Book101
Printing from a Computer101
Printing Basics - Windows101
Printing Basics - Mac os103
Printing on 2-Sides105
Printing Several Pages on One Sheet107
Printing to Fit the Paper Size109
Printing Multiple Files Together (for Windows Only)110
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)111
Printing Using Advanced Features117
Printing Photos Using Epson Easy Photo Print119
Printing a CD/DVD Label with Epson Print CD120
Printing from Smart Devices120
Using Epson Iprint120
Using Epson Print Enabler122
Using Airprint122
Printing from a Digital Camera123
Printing from a Digital Camera Connected by USB Cable123
Printing from a Digital Camera Connected Wirelessly124
Canceling Printing125
Canceling Printing - Control Panel125
Canceling Printing - Windows125
Canceling Printing - Mac os126
Copying127
Copying Basics127
Various Copying Methods128
Copying in Various Layout128
Copying Photos129
Copying on a CD/DVD Label130
Menu Options for Copying133
Scanning135
Scanning Using the Control Panel135
Scanning to a Memory Device135
Scanning to a Computer137
Scanning to the Cloud141
Scanning Using WSD143
Scanning from a Computer145
Scanning Using Epson Scan 2145
Scanning from Smart Devices152
Installing Epson Iprint152
Scanning Using Epson Iprint152
Replacing Ink Cartridges and Other Consumables154
Checking the Status of the Remaining Ink and the Maintenance Box154
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel154
Checking the Status of the Remaining Ink and the Maintenance Box - Windows154
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os154
Ink Cartridge Codes155
Ink Cartridge Handling Precautions156
Replacing Ink Cartridges158
Maintenance Box Code162
Maintenance Box Handling Precautions162
Replacing a Maintenance Box163
Temporarily Printing with Black Ink166
Temporarily Printing with Black Ink - Windows167
Temporarily Printing with Black Ink - Mac os168
Conserving Black Ink When the Black Ink Is Low (for Windows Only)169
Maintaining the Printer170
Checking and Cleaning the Print Head170
Checking and Cleaning the Print Head - Control Panel170
Checking and Cleaning the Print Head - Windows171
Checking and Cleaning the Print Head - Mac os171
Aligning the Print Head171
Aligning the Print Head - Control Panel172
Cleaning the Paper Path172
Cleaning the Paper Path for Ink Smears173
Cleaning the Paper Path for Paper Feeding Problems174
Cleaning the Scanner Glass176
Cleaning the Translucent Film176
Saving Power178
Saving Power - Control Panel178
Menu Options for Settings180
Menu Options for Supply Status180
Menu Options for Basic Settings180
Screen Saver180
LCD Brightness180
Auto Power on180
Power off Timer180
Power off Settings181
Sleep Timer181
Language181
Clear All Settings181
Menu Options for Printer Settings181
Paper Source Setting181
CD/DVD181
CD Inner/Outer182
Stickers182
Thick Paper182
Quiet Mode182
Ink Drying Time182
Bidirectional182
Clear All Settings182
Menu Options for Network Settings182
Menu Options for Web Service Settings183
Menu Options for File Sharing Setup184
Menu Options for Camera Print Settings184
Menu Options for Guide Functions184
Paper Mismatch184
Auto Selection Mode184
All Settings185
Clear All Settings185
Menu Options for Firmware Update185
Update185
Notification185
Menu Options for Restore Default Settings185
Network Service and Software Information186
Epson Connect Service186
Registering to Epson Connect Service from the Control Panel186
Application for Configuring Printer Operations (Web Config)186
Running Web Config on a Web Browser187
Running Web Config on Windows187
Running Web Config on Mac os188
Windows Printer Driver188
Guide to Windows Printer Driver189
Making Operation Settings for the Windows Printer Driver191
Mac os Printer Driver191
Guide to Mac os Printer Driver192
Making Operation Settings for the Mac os Printer Driver193
Application for Scanning Documents and Images (Epson Scan 2)194
Adding the Network Scanner195
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)195
Application for Laying out Photos (Epson Easy Photo Print)196
Application for Printing Text or Images on a Disc (Epson Print CD)196
Application for Printing Web Pages (E-Web Print)197
Application for Scanning and Transferring Images (Easy Photo Scan)197
Software Update Tools (EPSON Software Updater)198
Installing Applications198
Updating Applications and Firmware199
Updating the Printer's Firmware Using the Control Panel199
Uninstalling Applications200
Uninstalling Applications - Windows200
Uninstalling Applications - Mac os201
Solving Problems202
Checking the Printer Status202
Checking Messages on the LCD Screen202
Checking the Printer Status - Windows204
Checking the Printer Status - Mac os205
Removing Jammed Paper205
Removing Jammed Paper from Inside the Printer205
Removing Jammed Paper from Rear Cover207
Removing Jammed Paper from the Paper Cassette208
Paper Does Not Feed Correctly209
Paper Jams210
Paper Feeds at a Slant210
Several Sheets of Paper Are Fed at a Time210
CD/DVD Tray Is Ejected210
Power and Control Panel Problems210
Power Does Not Turn on210
Power Does Not Turn off211
Power Turns off Automatically211
LCD Screen Gets Dark211
The Auto Power on Features Does Not Work211
Cannot Print from a Computer211
Checking the Connection (USB)211
Checking the Connection (Network)212
Checking the Software and Data213
Checking the Printer Status from the Computer (Windows)215
Checking the Printer Status from the Computer (Mac OS)216
When You Cannot Make Network Settings216
Cannot Connect from Devices Even Though Network Settings Are no Problems216
Checking the SSID Connected to the Printer218
Checking the SSID for the Computer219
Cannot Print from an Iphone or Ipad220
Printout Problems220
Printout Is Scuffed or Color Is Missing220
Banding or Unexpected Colors Appear220
Colored Banding Appears at Intervals of Approximately 2.5 CM221
Blurry Prints, Vertical Banding, or Misalignment221
Print Quality Is Poor222
Paper Is Smeared or Scuffed223
Paper Is Smeared During Automatic 2-Sided Printing224
Printed Photos Are Sticky224
Images or Photos Are Printed in Unexpected Colors224
Colors Differ from What You See on the Display225
Cannot Print Without Margins225
Edges of the Image Are Cropped During Borderless Printing225
The Position, Size, or Margins of the Printout Are Incorrect226
Multiple Originals Are Copied Onto a Single Sheet226
Printing Position of Photo Stickers Is Incorrect226
The Printing or Copying Position on a CD/DVD Is Incorrect227
Printed Characters Are Incorrect or Garbled227
The Printed Image Is Inverted227
Mosaic-Like Patterns in the Prints228
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image228
Moiré (Cross-Hatch) Patterns Appear in the Copied Image228
An Image of the Reverse Side of the Original Appears in the Copied Image228
The Printout Problem Could Not be Cleared228
Other Printing Problems229
Printing Is too Slow229
Printing Slows down Dramatically During Continuous Printing230
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8230
Cannot Start Scanning230
Cannot Start Scanning When Using the Control Panel231
Scanned Image Problems231
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass231
The Image Quality Is Rough231
Offset Appears in the Background of Images231
Text Is Blurred232
Moiré Patterns (Web-Like Shadows) Appear232
Cannot Scan the Correct Area on the Scanner Glass233
Cannot Preview in Thumbnail233
Text Is Not Recognized Correctly When Saving as a Searchable PDF233
Cannot Solve Problems in the Scanned Image234
Other Scanning Problems234
Scanning Speed Is Slow234
Scanning Stops When Scanning to Pdf/Multi-TIFF235
Other Problems235
Slight Electric Shock When Touching the Printer235
Operation Sounds Are Loud235
Cannot Save Data to a Memory Device235
Application Is Blocked by a Firewall (for Windows Only)236
Is Displayed on the Photo Selection Screen236
Appendix237
Technical Specifications237
Printer Specifications237
Scanner Specifications238
Interface Specifications239
Network Function List239
Wi-Fi Specifications240
Security Protocol240
Supported Third Party Services240
External Storage Device Specifications240
Supported Data Specifications241
Dimensions242
Electrical Specifications242
Environmental Specifications243
System Requirements243
Regulatory Information244
Standards and Approvals244
Restrictions on Copying245
Transporting and Storing the Printer245
Accessing a Memory Card from a Computer248
Where to Get Help249
Technical Support Web Site249
Contacting Epson Support249

Epson Expression Premium XP-6105 - Page 206

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