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• If you are projecting from a streaming device, make sure it is powered by the USB power cable inside
the projector. Turn on the connected streaming device or video source, and press the play button to
start a video, if necessary.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied
with the device for more information. If necessary, set the CEC function for the connected device
again and restart the device. Turn off the projector and the connected streaming device or video
source, and then turn them back on.
• Turn off the projector and the connected streaming device or video source, and then turn them back
on.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• Make sure the computer's display resolution does not exceed the projector's resolution and frequency
limits. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Projector Light Status
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Setup Settings - Extended Menu
Related tasks
Turning On the Projector
Shutting Off the Picture and Sound Temporarily
Solutions When "No Signal" Message Appears
If the "No Signal" message appears, try the following solutions:
• Press the source button on the projector remote control or control panel and then select from the
displayed sources. Wait a few seconds for an image to appear.
• Turn on the connected computer or video source, and press its play button to begin your presentation,
if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
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