Light Situation Solutions
When the power is on or ashing
❏ The printer was not turned o correctly.*
❏ Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned
o
with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
❏ After clearing the error by pressing the
or
button, we recommend performing a nozzle
check. Cancel any pending print jobs.
❏ To turn o the printer, make sure you press the
P
button.
When the power is o
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable.
2. Visit your local Epson website for further
instructions.
When the
H
light and the
b
light ash
simultaneously
An ink pad is nearing or at the end of its
service life.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
*1
. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The lights stop
ashing for the time being, however, they will
continue to ash at regular intervals until the ink pad
is replaced.
When the
H
light and the
b
light ash
alternately
A borderless printing ink pad is nearing or at
the end of its service life.
The borderless printing ink pad need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
*2
. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The lights stop
ashing for the time being, however, they will
continue to ash at regular intervals until the ink pad
is replaced.
Borderless printing is not available, but printing with
a border is available.
A printer error has occurred. Remove any paper inside the printer. Turn the power
o
and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its
specications.
e
printer will advise you when the pad
Solving Problems
>
Checking Lights and Printer Status
95
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