Epson L365 Service Manual

Confidential
Troubleshooting Fatal Error Code List 13
L365/L366,L360/L362,L310/L312,L220/L222,L130/L132 Series Revision A
1.3 Fatal Error Code List
This section describes how to check the fatal error code, description, and the possible causes.
1.3.1 Printer Fatal Error Code
This section describes the fatal error code and the possible cause for this product.
Error type
Error
code
Error name Possible cause
Scanner
0x10 HP detection failure
• CIS Unit failure
• Scanner Housing failure
• Main Board failure
• Insufficient grease
• Foreign object
• FFC for CIS failure / FFC for CIS connection failure
0x14 Measurement error
• Scanner drive mechanism was overloaded.
• Insufficient grease
• Foreign object
• Lack of gears
• Deformation of the shaft
0x20 LED light failure
• CIS Unit failure
• Main Board failure
0x51 Auto judge Fatal Error 1
---*
0x52 Auto judge Fatal Error 2
0x53 Auto judge Fatal Error 3
0x54 Auto judge Fatal Error 4
0x55 Auto judge Fatal Error 5
Printer
0x60 Home position
• Carriage overload error (paper jam/foreign object)
• Deformation of the Main Frame
• Ink system failure
• CR Motor failure
• Deformation of the Front Frame
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Cable disconnection
0x63
Ink cartridge replacement timing contact
detection error (Power off)
• Paper jam
• Foreign object
• Deformation of the Main Frame
0x64 Paper-Jam cancelation disable error
• Paper jam
• Foreign object
0x81 PIS environmental error • Diffused light
0x82 PIS continuous reflected light error
• PIS failure
• Main Board failure
• Diffused light
0x83 PIS No reflected light error • PIS failure (installation posture, contamination)
0x84 PIS shift length error
• Home position gap
• Diffused light
0x87 PIS Empty Jig error • PIS failure (installation posture, contamination)
0x88 Excessive Light error
• PIS failure
• Main Board failure
• Diffused light
0x89 Insufficient Light error
• PIS failure (installation posture, contamination)
• Main Board failure
• Ink cartridge failure
0x8F EEPROM verify error (by command)
---*

Epson L365 Specifications

General

Duplex printing	No
Print technology	Inkjet
Maximum resolution	5760 x 1440 DPI
Print speed (black, normal quality, A4/US Letter)	9.2 ppm
Print speed (color, normal quality, A4/US Letter)	4.5 ppm
Maximum copy resolution	- DPI
Scanner type	Flatbed scanner
Scan speed (black)	7.2 ppm
Scan speed (color)	14.3 ppm
Image formats supported	JPG
Document formats supported	PDF
Optical scanning resolution	1200 x 2400 DPI
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Country of origin	Philippines
Maximum duty cycle	- pages per month
Number of print cartridges	4
Total input capacity	100 sheets
Total output capacity	30 sheets
Paper tray media types	Envelopes, Plain paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Wi-Fi	Yes
Security algorithms	128-bit WEP, 64-bit WEP, WPA-EAP, WPA-PSK, WPA-TKIP
Standard interfaces	USB 2.0, Wireless LAN
Sound pressure level (printing)	38 dB
AC input voltage	110 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	1.3 W
Power consumption (average operating)	11 W
Bundled software	Epson Scan
Product color	Black
Market positioning	Home & office
Pallet width	800 mm
Pallet height	2100 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	40 pc(s)
Quantity per pallet (UK)	50 pc(s)
Quantity per pallet layer	4 pc(s)
Quantity per pallet layer (UK)	5 pc(s)
Package depth	530 mm
Package width	385 mm
Package height	195 mm
Package weight	6320 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	300 mm
Width	482 mm
Height	145 mm