Parent topic: Solving Problems
White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• Turn off any high speed settings in your product software.
• Align the print head.
• Make sure you set the transportation lock to the unlocked (printing) position: .
• You may need to refill the ink. Visually check the ink level.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Print Head Nozzle Check
Related references
Paper or Media Type Settings
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Selecting Print Layout Options - OS X
Related topics
Refilling Ink
Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
• Make sure your paper meets the specifications for your product.
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