EPSON Stylus C84
10 - EPSON Stylus C84 8/03
Cleaning the Print Head
If your printouts are unexpectedly light, or dots or lines are 
missing, you may need to clean the print head. This unclogs 
the nozzles so they can deliver ink properly. Print head 
cleaning uses ink, so clean it only if quality declines. 
This section explains how to clean the print head using the 
Head Cleaning utility. 
You can also clean the print head by holding down the   
button on the printer for three seconds. (This only works 
when the red   light is off.)
Caution: When you don’t turn on your printer for a long time, print 
quality can decline, so turn it on and print a few pages at least once a 
month to maintain good print quality.
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the 
red
   ink light is off. (If the   ink light is flashing or on, 
you need to replace a cartridge.)
2. Windows: Right-click the   printer icon on your taskbar 
(in the lower right corner of your screen). Select 
Head 
Cleaning
.
Macintosh OS X: Open the 
Applications folder and 
double-click 
EPSON Printer Utility. Select Stylus C84 in 
the printer list, click 
OK, and select Head Cleaning.
Macintosh OS 8.6 to 9.x: Open the File menu and choose 
Page Setup or Print. Click the   utility button, then click 
the
   Head Cleaning button.
3. Follow the on-screen instructions to clean the print head. 
Cleaning takes several seconds. The printer makes noise and 
the green   power light flashes.
Caution: Never turn off the printer while the green  power 
light is flashing, unless the printer hasn’t moved or made noise 
for more than 5 minutes.
4. When the green   power light stops flashing, make sure 
paper is loaded in the printer, then do the following:
Windows: Click 
Print nozzle check pattern. Then click 
Print. 
Macintosh: Click 
Confirmation, then click Next.
The nozzle check pattern prints (see “Examining the Nozzle 
Check Pattern” below for details). 
5. If the nozzle check pattern has no gaps or white lines, click 
Finish.
If the pattern has white lines, click 
Clean to clean the print 
head again. 
You can also turn the printer off and wait overnight—this 
allows any dried ink to soften—and then try cleaning the 
print head again. 
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you printed. Each staggered 
line should be solid, with no gaps, as shown. 
❏ If your printout looks okay, you’re done. 
❏ If you see any gaps (as shown below), clean the print head 
again.
Windows
Macintosh