37
Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■ First see “Diagnosing Printer Problems” below to help determine what the cause
of the problem may be.
■ Then see “Problems and Solutions” on page 40 for solutions to common
problems.
It’s a good idea to check EPSON’s web site periodically for
possible updates to your printer driver. Visit www.epson.com
and check the section for your product to see if there is a new
driver available for downloading to your computer.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below. It may also be helpful to try running a printer operation check; see
page 39 for instructions.
Checking the Control Panel Lights
power
button
load/eject buttoncleaning button
paper out light
color ink out light
black ink out light
power
light
basics.book Page 37 Monday, February 22, 1999 9:31 AM
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