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Printout has smears
❏ If the paper is curled toward the printable side, flatten it or
curl it slightly in the opposite direction.
❏ Load and eject dry paper several times. If the problem
persists, ink may have leaked inside the printer. In this case,
wipe the inside of the printer with a soft, clean cloth.
& See “Cleaning the Printer” on page 77
Paper Does Not Feed Correctly
Paper does not feed
Remove the stack of paper and make sure of the following:
❏ The CD/DVD tray is not inserted in the printer and CD/DVD
guide is up when printing on paper.
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with
the paper for more information.
❏ The paper is not loaded higher than the triangular load-limit
mark on the edge guide.
❏ The paper stack fits under the tabs inside the edge guides.
❏ Paper is not jammed inside the printer. If it is, remove the
jammed paper.
& See “The paper jams” on page 88
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