Contents 5
User’s Guide
Cleaning inside of the printer. . . . . . . . . . . . .145
Keeping the Printer . . . . . . . . . . . . . . . . . . . . . . .146
If you do not used your printer for a long time.
146
If you have not used your printer for more than
six months . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Protecting the print head . . . . . . . . . . . . . . . .146
Transporting the Printer . . . . . . . . . . . . . . . . . . .147
Repacking the printer . . . . . . . . . . . . . . . . . . .147
Transporting the printer . . . . . . . . . . . . . . . . .147
Setting up the printer after transporting . . .148
Problem Solver
Error Messages on the LCD Panel . . . . . . . . . . .149
Error messages . . . . . . . . . . . . . . . . . . . . . . . . .149
When the maintenance call error occurs . . .155
When the service call error occurs. . . . . . . . .156
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .156
You cannot print (because the printer does not
work) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
The printer sounds like it is printing, but noth-
ing prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
The prints are not what you expected. . . . . .160
Feeding or ejecting troubles . . . . . . . . . . . . . .164
Other troubles. . . . . . . . . . . . . . . . . . . . . . . . . .167
Where To Get Help
Technical Support Web Site . . . . . . . . . . . . . . . .168
Contacting Customer Support . . . . . . . . . . . . . .168
Before Contacting Epson. . . . . . . . . . . . . . . . .168
Help for Users in North America . . . . . . . . .169
Help for Users in Europe . . . . . . . . . . . . . . . .169
Help for Users in Australia. . . . . . . . . . . . . . .169
Help for Users in Singapore . . . . . . . . . . . . . .170
Help for Users in Thailand . . . . . . . . . . . . . . .171
Help for Users in Vietnam . . . . . . . . . . . . . . .171
Help for Users in Indonesia . . . . . . . . . . . . . .171
Help for Users in Hong Kong . . . . . . . . . . . .172
Help for Users in Malaysia . . . . . . . . . . . . . . .172
Help for Users in India . . . . . . . . . . . . . . . . . .173
Help for Users in the Philippines . . . . . . . . .173
Product Information
System Requirements for the Printer Driver . .174
System requirements . . . . . . . . . . . . . . . . . . . .174
Connection requirements . . . . . . . . . . . . . . . .174
Printer Specifications . . . . . . . . . . . . . . . . . . . . . .175
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . .176
Environmental . . . . . . . . . . . . . . . . . . . . . . . . .177
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Standards and Approvals. . . . . . . . . . . . . . . .178
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Index
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