Follow these easy steps to  
obtain technical support. 
Step 1: Have your serial number available:
  _________________________________
Step 2: Call toll-free 888-377-6611.*
Step 3: Follow the voice prompt instructions.
Step 4: Enter your Unit ID Number.
Step 5: Be prepared to work with the Technical Support
  Specialist to diagnose the problem.
Operating Hours: Currently Monday through Friday, 6 AM to 6 PM 
    Pacific Time (Subject to change)
* If you experience difficulty using your Unit ID Number to access the Toll-Free Preferred line, 
please call 562-276-1305 during normal business hours so we may resolve the problem. This 
phone number provides access to the same Epson Preferred Technical Support Staff as the 
toll-free number. 
For Epson Preferred
Technical Support