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Printout Quality Problems
If your printout does not cut cleanly or does not eject into the optional paper basket, try these solutions:
• Replace the cutter.
• Manually cut the paper after the image is printed. Make sure the Auto Cut setting is turned off on the
control panel and in the printer driver.
• Use your hands to lightly press the paper into the optional paper basket as it is ejected from the
printer.
• If the paper creases as it ejects into the optional paper basket, close the paper basket and support the
printout with your hands before it touches the floor.
• If the paper is wrinkled, perform a print quality adjustment.
Parent topic: Solving Paper Problems
Roll Paper Jam Problems
If roll paper has jammed in the printer, follow the steps here to clear the jam.
1. Open the cut sheet cover.
2. Release the central lock and open the roll paper cover.
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