Epson SureColor T3170x - Lines Are Misaligned; Prints Are Scuffed or Smeared

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Refilling the Ink Tanks
Selecting Basic Print Settings - Mac
Selecting Basic Print Settings - Windows
Managing Color - Mac
Creating Custom Paper Configurations
Lines Are Misaligned
You may see vertical lines in the (bi-directional) print output. If this occurs, try these solutions:
• Perform a print quality adjustment.
• Make sure you selected the correct Media Type setting in the printer driver that matches the paper
loaded in the printer.
Parent topic: Solving Print Quality Problems
Related tasks
Selecting Basic Print Settings - Mac
Selecting Basic Print Settings - Windows
Adjusting Print Quality Using the Product Control Panel
Prints are Scuffed or Smeared
If your prints are scuffed or smeared, try these solutions:
• Make sure your paper meets the specifications for your product.
• Make sure you selected the correct Media Type setting in the printer driver that matches the paper
loaded in the printer.
• Do not use paper with folds or creases and always use new media.
• If you are using cut sheet paper, check that changes in humidity and temperature have not made the
paper wavy or curled up on the edges. Flatten the paper before loading it or use new paper.
• If the surface of the paper is scuffed, select a wider Platen Gap setting.
• If you are printing on thick paper, make sure the Thick Paper setting is enabled in the Printer
Settings menu.
• If the bottom edge is scuffed, try widening the bottom margin.
• If ink is smeared on your prints, clean the rollers. Load blank paper and perform a paper guide
cleaning.
• If you are using non-Epson media, make sure you create a custom paper configuration for the media.