Limited Warranty | 39
Notices
Limited Warranty
1. Limited Warranty for Epson Products
Epson products are covered by warranty against defects in workmanship and materials when operated under normal use and
handling conditions, as indicated in the product documentation, for the period specified in section “Limited Warranty Coverage”.
Coverage begins as of the date of delivery to the purchaser by Epson or by an authorized Epson dealer (see “Epson Subsidiaries and
Offices in Latin America Technical Support Service”), in the country of purchase.
Epson also guarantees that the consumables (ink cartridges, toner, batteries) included with the product, will perform according to
the usage specifications as long as they are used prior to the expiration of their warranty period.
2. Scope of Warranty
Should Epson receive notice of a defect during the warranty period, it may, at its discretion, repair or replace the defective product
at no cost to the purchaser. In the event of a replacement, the replaced equipment will become property of Epson. The replaced
item may be new or previously repaired to the Epson standard of quality, and will assume the remaining warranty period of the
product that was originally purchased.
This warranty does not include any compensation or damages whatsoever, resulting from the operating failures of the Epson
product. In any event, Epson’s maximum liability toward the purchaser will be limited to the purchase price paid to Epson or to
the authorized dealer.
Epson’s warranty does not cover any software not manufactured by Epson, even when delivered with an Epson product. The
software may have a warranty provided by the manufacturer, as indicated in the documentation attached thereto.
3. Limitations and Exclusions
The warranty will be invalid in the following cases:
3.1 When the product’s serial number has been removed or altered.
3.2 When the product has been misused, has undergone unauthorized modifications, has been used or stored in ways that are not
in compliance with the environmental specifications of the product.
3.3 When the damage resulted from the use of refilled supplies or consumables, or when damages are the result of use of media
that does not meet the product’s specifications.
3.4 When damages resulted from the inappropriate transport of the equipment (packaging, installation, maintenance,
transportation).
3.5 When damages were caused by natural or intentional disasters (fire, floods, lightning, earthquakes, etc.), power surges, or
interaction with other brand products.
3.6 When the product has been totally or partially disassembled, or has been repaired other than by an Epson Authorized Service
Center.
3.7 When substances have been spilled on the product.
3.8 When the external plastic case has been scratched or abused.
3.9 When damages resulted from inappropriate tests, installation, maintenance or adjustments.
The warranty does not extend to accessories (lids, covers, trays) or replenishing supplies and consumables (ink cartridges, toner,
ink ribbons, batteries, photosensitive units, knobs, print heads, lamps), which, due to their nature, must be regularly purchased
through authorized dealers.
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