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LCD screen message Condition/solution
Paper Setup Auto
Display is set to Off.
Some features such as
paper size and type
settings may be
unavailable. For details,
see your documentation.
The Paper Configuration setting must be enabled to use AirPrint.
Communication error.
Check if the computer is
connected.
Make sure the computer and product are connected. For scanning, make
sure that Epson Scan 2 and Event Manager are installed on the computer.
The combination of the
IP address and subnet
mask is invalid. See
your documentation for
more details.
There is a problem with the network connection to your product. Check the
solutions in the links at the end of this topic.
To use cloud services,
update the root
certificate from the
Epson Web Config
utility.
Access your product's built-in Web Config utility and update the root
certificate for your product.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Make sure the printer port is selected correctly on the Port tab of the Printer
Properties screen (Windows) or the System Properties > USB list (Mac).
Select USBXXX for a USB connection or EpsonNet Print Port for a network
connection.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
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